iPhone keeps restarting for no reason.

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iPhone keeps restarting for no reason.

When I try to view my snaps on the Snapchat app, my phone restarts itself. This does not happen every time, but it does happen multiple times a day. Any reason why? I have an IPhone 6. I have tried to restart it and download the app again. The app and my phone is up to date

Posted on Dec 19, 2016 6:22 PM

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Answer 1

Dec 19, 2016 6:24 PM in response to Mattfee

Make sure that your device has the latest version of iOS and that your apps are up to date. If you still need help after updating, contact Apple Support.

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Answer 2

Dec 19, 2016 6:25 PM in response to Mattfee

There appears to be a bug in Snapchat that causes a springboard crash; the bug didn't become apparent until 10.2 was released. Check with Snapchat, but I've seen posts saying they are working on it.

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