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problem connecting iPhone 6 to iTunes: non valid response

I just changed from iphone 4S to iPhone 6 but the new device does not connect to iTunes on my Mac Pro. I get a message that connection has failed due to invalid responce from device. Can anybody help?

thks

Bob

iPhone 6, iOS 10.1.1, iTunes on Mac is 11.4 version

Posted on Dec 22, 2016 3:53 AM

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Question marked as Best reply

Posted on Dec 22, 2016 3:58 AM

Is your Mac running 10.9.5 or later? If not there's your problem. iOS 10 system requirements are below.User uploaded file

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problem connecting iPhone 6 to iTunes: non valid response

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