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Level 1

35 points

Text wrap in Contacts Notes not working after iOS 10.2 update. Please fix in 10.2.1!

Though, not too nasty of a surprise, an annoying bug that has popped up in the iOS 10.2 update on an iPhone 7+, 6s, and 6, that we tested, the "Auto Text Wrap" when looking at "Notes" in Contacts>Notes, from "Info”, in any app that allow that view(i.e. The "Circled 'i' icon" in Messages, Mail, Voicemail, etc.) no longer works, so any text that used to auto-wrap is now cut off at the edge of screen. The only fix is to enter a "Return" before the last visible text on the screen, which will put the "missing" text back in the readable portion of the screen.

Please Fix in iOS 10.2.1!

Thank You.

iPhone 7 Plus, iOS 10.2

Posted on Dec 22, 2016 10:48 AM

Best reply

ItalianGem

Level 1

23 points

Posted on Jan 1, 2017 3:47 AM

This temporary "work-around" is from Papa Bill. It works and provides a temporary solution until an Apple patch comes out:

I'm having the same problem and after some experimenting, I discovered a "work-around".

My Contacts fall into 2 categories, depending on the length of the text in their Notes field:

1 - Long Notes - long enough that they need to wrap when viewed on my iPhone screen.

2 - Short Notes - short enough that they don't need to wrap (including Contacts without Notes).

If I open my Contacts app and view only Contacts with Long Notes, they never wrap.

But, after I open JUST ONE Contact with Short Notes, all subsequent Contacts I open wrap as required.

Closing my Contact app and opening it again puts me back into the "no wrap" state.

View in context

33 replies

Dec 25, 2016 10:53 AM in response to Chaostopher

Chaostopher wrote:

However, this does NOT happen in the actual CONTACTS app, so you might not notice this BUG until you are trying to read notes on one of your contacts, from within any other app.

This does happen in the actual contact app, on my phone.

Dec 27, 2016 7:40 AM in response to Chaostopher

I just got a new iphone5se and in fact yes, it messed up all the note fields in my contacts. I use contacts to keep many things in the note field, the text wrap is not happening, and I can't read most of my notes - big problem. Please fix!

Dec 27, 2016 8:53 AM in response to lmnopqrstuvw

do send feedback to Apple

http://www.apple.com/feedback/iphone.html

MikemCPA

Level 1

4 points

Jan 4, 2017 11:36 AM in response to Chaostopher

I tried the two step process that one of the users suggested. Did not work for me. Hopefully Apple deals with this.

Jan 4, 2017 11:37 AM in response to Chaostopher

i have this on 2 iphone 6s. It is a disaster as we use extensive notes with clients on a daily basis. HELP

Jan 4, 2017 11:38 AM in response to Donot Haveone

this DOES happen in the iphone CONTACTS app on both of our phones HELP

mkizz

Level 1

11 points

Jan 15, 2017 1:27 PM in response to Chaostopher

The number of bugs and bad design in apple products recently is getting overwhelming

Jan 17, 2017 12:26 PM in response to Chaostopher

I have the same problem and I hope they fix it quickly.

I have also found that if you copy the entire note cut it out and re-paste it it will temporarily at least reformat properly in the space.

pezworld

Level 1

10 points

Jan 18, 2017 12:40 PM in response to MikemCPA

Thanks, but I tried that just now and it didn't work. What did work is a new free app called Connect.

MikemCPA

Level 1

4 points

Jan 18, 2017 2:39 PM in response to pezworld

Interesting. I am an Outlook user on my iphone. I wonder if that has something to do with it?

Feb 7, 2017 11:52 AM in response to micdim

Since this forum won't let me add my vote, I've added this comment to AGREE

Mar 15, 2017 6:16 PM in response to ItalianGem

WORKS!! Thanks, I am always amazed that people (in this case, YOU) somehow figured out a workaround

Mar 28, 2017 5:55 PM in response to Appledows

Apple won't pay attention to this if there is no severe complaint received from their customers. Unfortunately, most of users just choose to be waiting for ever without action.

Apr 3, 2017 6:00 PM in response to Chaostopher

And still not working on iOS 10.3.1

NavidT

Level 1

4 points

Apr 18, 2017 5:59 PM in response to ItalianGem

Thank you for your post ItalianGem, very helpful!

Text wrap in Contacts Notes not working after iOS 10.2 update. Please fix in 10.2.1!