Sent the wrong computer

Just received my new MacBook Pro from Apple ... and they sent it with the wrong specs. Mine is supposed to have a Radeon Pro 460 with 4GB VRAM. Graphics on machine say Intel HD Graphics 530 1536 MB.


How do I get this corrected?


Michael

Mac mini, OS X Yosemite (10.10.1), Samsung SyncMaster BX2450

Posted on Dec 23, 2016 12:45 PM

Reply
3 replies

Dec 23, 2016 2:43 PM in response to mckelly46

If you have a 15" MacBook Pro (Late 2016), then it does have the dedicated Radeon 460 GPU and will switch automatically between the Radeon GPU and the Intel graphics, which is also present since it's part of the CPU.


I think "About this Mac" only shows the device that is currently active, depending on which apps you're running and how GPU-demanding they are. At least that's how it used to be with graphics switching on the older models - can't say for sure since I have a 13" MBP now without the dedicated GPU.


In any case, launching System Information and going to Graphics/Displays will show you all that's installed, including the dedicated Radeon GPU even if it's not currently in use.

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Sent the wrong computer

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