Empty Apple Watch box delivered by UPS
My Apple Watch was delivered on Dec. 20th.
When the UPS deliver driver handed me the package, I felt the package was lighter than expected. I opened the cardboard box, and I saw the Apple Watch box has no plastic wrapping, and there are some smears on it.
I pull open the Apple Watch box and there's NOTHING in it. no charger, no cable, no watch, no manual...
I have been contacting Apple for four days now, and they told me they are investigating this case.
They said someone will email or call me within two days, but I didn't received any development from them.
I had three chat sessions and two phone calls with them.
The Apple Watch is suppose to be a Christmas gift, and now it will not be on time for Christmas.
I'm really disappointed in UPS and Apple. Apple should be shipping the replacement. Their customer shouldn't be waiting for the investigation. It's a mistake made by Apple and UPS.
If Apple can remotely lock the Apple Watch with serial number, they could just sent a replacement.
This is ridiculous!!
Here's the tracking details:
the strange thing is that it was out for delivery on the 17th, but I didn't receive the package on that day. I waited for another three days for a two day delivery..
Here are some pictures of the box:
