i have recently bought a refurbished MacBook pro. unfortunately, they did not delete their account, so their account is still labeled as admin. they did not give me the admin password. is there a way to change this?
For some guidance, please read this Apple support article:
https://support.apple.com/en-us/HT201065
Essentially you must erase the HDD and enter the original OSX that came with the MBP when it was new. By completing the OSX installation, the MBP will then be assocoated with your Apple ID.
Ciao.
Close all applications & shut down the computer , and plug the charger .
Press command + R + power key simultaneously , don't release the keys until apple logo appears , the bar will load slowly , let it be completed after a while you will enter in recovery mode .if you have enabled firmware password , turn it off .
Take your cursor on top menu bar & click on utilities > open terminal from here & type resetpassword the word is single & no space , all alphabets are small .Click on enter & close the terminal window .
On the screen you will see user name of the account , just select it ( press forcefully on it to get selected ) > click on next on the bottom side .
A rectangular bar appears > enter your new password carefully and click on “ SAVE “. And again go to top menu bar you will see apple logo > click on restart .
After that go to system preferences > users & groups click the pad lock by entering the new admin password that you have formed in the above steps , select the admin name of the PREVIOUS OWNER click on minus sign , a pop up window appears > select the last option delete the home folder securely > click on done this user will be deleted from the system .
Ask them for the password.
how to change user admin on MacBook air
