Why does my 4th gen Apple TV lose Bluetooth connection to my remote?

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Level 1

4 points

Why does my 4th gen Apple TV lose Bluetooth connection to my remote?

I sit maybe 7 ft from the Apple TV, and my touch remote, guitar hero controller, and my nimbus game controller will show as not connected, then reconnects. This happened since I last updated but don't know how to roll it back to test it out.

Posted on Dec 25, 2016 7:08 PM

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Answer 1

sterling r

Community Specialist

Dec 26, 2016 2:13 PM in response to rpac

Howdy rpac,

If your Siri Remote and other Bluetooth devices aren't managing to remain connected to your Apple TV see the information below.

If a Bluetooth accessory won’t connect to your Apple TV (4th generation) or loses connectivity during use, follow these steps. After each step, see if you still need help:

Make sure that you're in range of your Apple TV and there isn't interference in the area.

Check that your accessory is fully charged and powered on.

Make sure that the software on your Bluetooth accessory and your Apple TV is up to date. For example, if you have Beats wireless headphones, check for firmware updates.

Move your Apple TV to a different location near your television.

Look for your accessory in Settings > Remotes and Devices > Bluetooth. If you see it but you can’t connect to it, use the steps above to unpair your accessory. Then try to pair it again.

If you need more help connecting or using a Bluetooth accessory with your Apple TV, contact the manufacturer of the accessory.

Use Bluetooth accessories with your Apple TV (4th generation)

All my best!

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