Hi apple support,
I was forgot the security questions so I login to my icloud to change security questions. After select and answer 3 question I go to next step and it will ask me correct 2 old questions. I wonder that Why does It ask old question when I was forgot.
Thanks and regards
iPhone 7 Plus, iOS 10.2, null
Asking the old questions is one of the methods to verify your identity (If you forgot the answers to your Apple ID security questions - Apple Support). If that is the only way offered to you, contact the Apple Support Account Security team, then you need the help of Apple Support to reset your questions. Use this link:
Contact Apple for help with Apple ID account security - Apple Support
Why do icloud ask old security questions when change security question
