Icloud icon says "waiting" in Itunes

Question

Icloud icon says "waiting" in Itunes

I tried downloading some CDs today. All from the same collection. A few connected to my icloud library, and some did not. Those that didn't say "waiting" if you hover over the cloud icon. Any ideas of how to fix this? Thanks!

PC-OTHER, Windows 10

Posted on Dec 25, 2016 9:15 PM

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Answer 1

Top-ranking reply

Joseph_S.

Community Specialist

Dec 26, 2016 2:35 PM in response to Norine vanderhooven

Hi Norine vanderhooven,

I understand you have downloaded some CDs from iCloud Music Library and you are wondering what to do about the "waiting" status you are seeing, is that right?

The resource below will explain how to change your view settings so that you can see the status of your items in iTunes a little easier. To resolve the waiting status, in iTunes on your PC, click File > Library > Update iCloud Music Library. If the issue persists, try restarting your computer and/or modem to reinitialize your internet connection.

About iCloud Music Library icons and status

Wishing you all the best!

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Answer 2

rose_10

Community Specialist

Dec 26, 2016 3:44 PM in response to Norine vanderhooven

Hi Norine,

Thanks for clarifying your issue. So, the issue is with importing music from a CD and the process of matching the song with iTunes Match versus downloading. The link we provided earlier is still valid, and changing the settings so that you can identify where the issue is in your iCloud Music library will help. Did you have chance to restart your modem/router and your computer? Re-establishing the connection to the internet should get you past this bottleneck.

Cycle the Power to your router/modem.

Shut Down your iMac
Check the cable connections between your iMac and your router/modem. Unplug the ethernet cables and plug them back in.
Unplug the power to your router first, and then unplug the power to your modem. (Unless they are combined.)
Wait about 30 seconds.
Plug the power into the modem first, wait till the lights all turn on.
Plug the power back into the router (unless it is a combo unit.)
Turn your computer on.

Here is some additional information about importing CDs and iTunes Match:

iTunes for Windows: Import songs from CDs

Use iTunes Match on your computer, iPhone, iPad, or iPod touch

On a Mac or PC

If you're using iTunes 12.3 or later, iTunes Match turns on automatically the first time you sign into iTunes on a new computer with the Apple ID that you use for iTunes Match.

If you need to turn on iTunes Match manually, change your iCloud Music Library settings using these steps:

Open iTunes. Make sure you have the latest version.

Sign in to iTunes with the Apple ID and password that you use for iTunes Match.

Mac: From the menu bar at the top of your computer screen, choose iTunes > Preferences.
Windows: From the menu bar at the top of the iTunes window, choose Edit > Preferences.

Click the General tab, then select iCloud Music Library.

After you sign in with the Apple ID and password that you use with iTunes Match and turn on iCloud Music Library, iTunes matches and uploads your library. You can watch the progress of the matching and uploading in the upper-right corner of iTunes, and you can pause and resume this process at any time.

When iTunes is done, your matched and uploaded music appears in iTunes in the Library tab. A download icon appears next to any content that's in your iCloud Music Library and not downloaded to your computer.

Take care.

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Answer 3

Dec 26, 2016 3:12 PM in response to Joseph_S.

Hi Joseph

Thank you so much for your help. I tried updating iCloud library and no luck.

I was actually uploading a CD into ITunes, not downloading from iCloud. Does that make a difference in what you're telling me? I really appreciate your help with this

Norine

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