Can't open any file
iMac with Retina 5K display, Mac OS X (10.7.5)
iMac with Retina 5K display, Mac OS X (10.7.5)
Although your profile mentions that your iMac is using Lion OS X (10.7.5), the error message that appears above is using displayed when using Sierra (10.12.2). Might you be using Sierra on your Mac?
Sierra has added a number of new "security" measures that are making things difficult for a number of users.
Please provide an exact step by step list of the things that you are doing to receive the message above.
I have same problem after update. I can copy and delete files from time capsule, but can't open and have same message about -36. I using Sierra (10.12.2) and and I try to open files that have been copied from my mac to TC earlier (not backup).
would be very grateful for help!(((
Tell us step by step how you are trying to open a file. (There are different ways to access files. While one way now won't work.....thanks to a new "feature" in Sierra....there might be another way).
In my case: I open the TC by clicking icon in my desktop, open the folder on a TC, click twice on the file, and I see this message. Regardless of the file type - images, text, etc..
Try the following:
Open AirPort Utility on your Mac and click on the picture of the Time Capsule (TC) . Jot down the TC's LAN IP Address, then close the utility.
Click on the "smiley face" Finder icon on the dock
Click the Go menu at the uppermost top of the screen
Click Connect to Server
Enter the following:
smb://TCLANIPaddress example, if the IP of the TC is 10.0.1.20, enter: smb://10.0.1.20
Click Connect
Enter the admin password for the TC
Click Connect
Check to see if the file will open that way
Thank you very much, Bob! That helped, now I can open all files in new connection TC by double click.
But what is it? System bug after update? I see so many question about this problem.
As I noted above, Apple is calling this a new security "feature" in Sierra. But, if enough users complain that this is really a "bug", Apple might act.
Thank you. I hope that will be fixed in next update.
Hi Bob - Yes Running Sierra on my iMac - just updated the Time Capsule firmware
Your advice "Connecting to Server/IP solved it - and stating this in the feedback form 🙂
Thank you 😀
Nice work! Glad that the "workaround" worked for you.
Is apple trying to stop support for time capsule? Previously, time capsule disappears in the airport utility, and this time can't open file, all of this are frustrating me a lot, what comes next?
Is it my idea or the connection is a bit slower by SMB?
I download Capitan again, I do not think it is normal behavior.
I will think about installing Sierra when I see that this and other problems have been solved.
SMB is slow..
Apple roll their own these days.. a problem which is not good..
Tesserax discovered part of the reason.
Turn off packet signing for SMB 2 and SMB 3 connections - Apple Support
The results for me were dramatic.
I can now get +100MB/s read speeds to my Synology NAS.. without this it was often around 30MB/s.
Test with the third party application "Auto Mounter" https://itunes.apple.com/us/app/automounter/id1160435653?mt=12
I seem to have solved the problem temporarily.
SMB did not help me because it is 50% slower than for AFP when copying large amounts of data. Or files that weigh more than 4GB.
Now you can try using the shortcut directly without buying the application.
Cmd+K afp://name time capsule.local/name internal disk
in my case.. afp://Time-Capsule.local/AirPort Disk
Can't open any file