One conversation stays at the top of my list of chats in messages - even tho its not the most recent message?

One conversation stays at the top of my list of chats in messages - even tho its not the most recent message. Why? Can I change it?

Thank you

Posted on Dec 26, 2016 4:23 PM

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11 replies

Dec 27, 2016 12:14 PM in response to kirstinehs

Greetings kirstinehs,

Thanks for using Apple Support Communities.

I see that you have one conversation in the Messages app that shows it's the most recent message, even though it is not. I'm happy to help you try and get this issue corrected.

It's possible that the Messages app isn't responding like it should. So I recommend using these two resources to force close the Messages app and restart the iPhone:

Force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch

Please test after you've done both and let us know if the conversation is still at the top of the list.

Cheers.

Sep 27, 2017 9:51 AM in response to kirstinehs

I have the same issue in imessage on my macbook and the easiest "quick-fix" that I have found, is to delete the contact name that the message is to while still in the message screen. This clears the conversation since it no longer is "to" anyone, and then you can delete the (blank) message thread. If you then type in that contacts name in the search bar, the old thread will still be there, just not stuck to the top anymore.

I don't know if this will work on phones/tablets as well since I have never had the same problem there but I would expect that it should.

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One conversation stays at the top of my list of chats in messages - even tho its not the most recent message?

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