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My Apple TV keeps asking for ID, password, and verification over and over.

When trying to make a purchase or use Apple TV, it ask for my ID, my password and then verification from my trusted device. Each time this info is entered, it ask for everything all over again and again. I cannot sign in to purchase or watch a movie.

Apple TV

Posted on Dec 27, 2016 3:26 AM

Reply
13 replies

May 31, 2017 5:39 PM in response to Jbozard

Hmmm. This seems a little backward: I plug in the AppleTV since I took it to my second home, and it wants to login. I reply yes on my phone and it gives me a code, but I have to manually enter this each time it is powered on? I believe this is unworkable. The device SEEMS to be working OK, but it may not be able to do updates anymore?

How is Apple going to remedy the poorly thought through scenario being used by their two-factor authentication on devices THEY control?

Maybe time to can everything Apple and go with someone who has thought things through a little better.

Bruce

Sep 5, 2017 7:41 AM in response to Jbozard

I just entered my password on apple tv four times in a row to listen to my music. this is a recent problem that I used to have. It doesn't ask me for any other app or content. I do not have 2 factor authentication turned on, and I enter the password correctly every time. I tried entering the password in settings, but there isn't actually any place to do that.

Dec 27, 2016 8:18 AM in response to Diana.McCall

Since last week when I go to Apple TV, and try and watch purchased content in my library like TV Series or Films, up pops that I have to sign in. I sign in with username and password and get now a 6 digit code. When I put the 6 digit code in, it sends me back to my username for inputting again. And so on. Or it shuts me down and I have to unplug the apple tv unit.


Question> What should I do, and how do I go back to the old system of not needing to receive a 6 digit code on my cell phone, every time I want to watch apple TV?


Neil Macdougall

Ecuador

My Apple TV keeps asking for ID, password, and verification over and over.

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