Macbook pro 13" (2016) touch bar not visible

Hello,

I too have this issue on my MBP 13". Was your issue resolved at the Apple Service Center? and what was the exact reason for the issue?

Here is the screen that I get when I am in the System preferences.

I am also having this same issue on a Macbook Pro. It is like the Touch Bar never existed. No Agent. Nothing in Keyboard settings. Reset SMC, VRAM, started in Safe Mode. Nothing works. Machine has about 5 hours of actual usage on it. Ugh!

OG_on_apple wrote:

I looked at system settings->Keyboard and to my great surprise, the button that was there for configuring the touch bar is gone as well.

Here is my System Preferences > Keyboard > Keyboard display:

You said the "Customize Control Strip" button at the bottom is now missing. Did you also lose the "Touch Bar shows ..." row toward the middle?

Did you also lose Safari's Menu entry View > Customize Touch Bar?

If so, it sounds like it's time to visit an Apple Store or Authorized Apple Service Center and have this either repaired or replaced. But first, a Safe Mode boot might yield additional information, as that sends the Mac through additional hardware tests.

Try safe mode if your Mac doesn't finish starting up - Apple Support

Use the Touch Bar on your MacBook Pro - Apple Support

I am having a similar issue with my 15". The esc key and the control strip section randomly disappear. If I touch in the location of the button then it still triggers it's action and the button then becomes visible again.
I spoke with Apple Care over the phone and they had me do the safe boot and took a bunch of information from files on my computer, but then I never heard back from them. I later took it into the Apple Store and they did tests which revealed issues with the USB-C ports and wanted to collect the computer, so they ended up replacing it for me.
I picked up the replacement last night, and already today I'm having the same issues with the touchbar. Guess I might be going to Apple Store AGAIN...
My configuration in case others come looking and are curious:
15", 2.7 GHz, 512GB, Radeon Pro 460

OG_on_apple wrote:

So...I'll have to get to Apple store.😟

I agree. Make a Genius Bar appointment so you won't have to wait. Start here.

https://getsupport.apple.com

this is exactly the same thing that I was seeing. I rebooted my laptop in safe mode & it fixed itself.

Hey, so this problem recently happened to me and all of what you said happened as well. I wanted to ask what did you do to fix this issue ? Thanks.

A new Mac comes with 90 days of free tech support from AppleCare.

Please call AppleCare

AppleCare: 1-800-275-2273 or contact Apple. Contact Apple Support.

Hello Bro,

My MBP 13' had the same problem as yours. It happened suddenly. Could you tell me how can I fix it?