7 Replies Latest reply: Jan 9, 2007 11:14 PM by martin921245324
Mthang6 Level 1 Level 1
I am trying to play music in my iTunes that I had purchased via my AOL account, and iTunes will not let me play them. The screen comes up to sign in with my member ID and it will not let me access the song. Prior to today, I never had this problem as I got rid of AOL and now have a new Apple Id. Does anyone know why itunes is not letting me play prior songs that I purchased from another account?

Thank you

Windows XP
  • DotMacAlias Level 1 Level 1
    I'm having the same problem. I had an earthlink account ages ago, and made my first purchases with this account. Now I can't play any of the music I purchased with that old account - according to my last iPod update, that's 86 songs, and I really don't want to type in my new authorization info 86 times.

    My earthlink account has been dead for years. This issue just showed up. I think it may be related to the iTunes 7.x upgrade.

    Can someone please tell us how to tell iTunes to authorize all purchases made with an old account? Requiring us to re-authorize one song at a time is amateur. I expect more from Apple.
  • Superfreak9184me Level 1 Level 1
    to allow itunes to use your new songs or all songs you want to play:

    in the store menu:

    click "authorize computer"

    this should authorize all songs in the library.

  • Mthang6 Level 1 Level 1
    I tried to authorize songs on my computer, and iTunes did do that. However, when I tried to play the songs I just authorized they would not play. The former account that I purhcased them under came up and when I entered my former password would not let me play them.
  • Muad'dib Level 1 Level 1
    have you exceeded your computer limit?
  • Ihlemic10 Level 1 Level 1
    I also cannot play any purchased music on my PC. I sing to my account and it says I have authorized 4 out of 5 the machines. I notice this after formatting and using my iTunes Library backup in Vista. I would hope there is another reason than 'Don't use Vista.'
  • Ihlemic10 Level 1 Level 1
    Nevermind that last post, the problem corrects itself in XP compatibilty mode. Note to Apple: Is there an Vista compatability update in the works?
  • martin921245324 Level 1 Level 1
    If you type in your old user name and password 3 times incorrectly, it will automatically ask you if your AOL account is no longer valid, and will then ask you for your credit card information to reauthorize the songs on a new account.