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safari can't connect to the Server

I have macOS Sierra. The safari is unable to connect to the server. I have firefox working on the computer along with Apple Mail but safari unable to use safari for browsing .

MacBook Air, Mac OS X (10.7.4)

Posted on Dec 30, 2016 5:12 AM

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Question marked as Best reply

Posted on Dec 30, 2016 6:24 PM

Thanks to everyone. I have solved the problem. In system preferences/network/wifi the proxies for Web Proxy (HTTP) and Secure Web Proxy (HTTPS) were turned on. After turning uncheck the boxes next to them the Safari, iTunes, and App Store internet access is working.

10 replies

Dec 30, 2016 9:50 AM in response to Shmalick

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.


Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Safari Corruption See post by Linc Davis


If that doesn't work, try running this program in your normal account , then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Dec 30, 2016 10:30 AM in response to Shmalick

Hello Eric, See the report from Etrecheck. Interesting piece of information that i am using the same Mac to send you the reprot but using Firefox. Safari gives me error "Safari Can't Connect to the Server". Here is the report.


EtreCheck version: 3.1.5 (343)

Report generated 2016-12-31 02:22:26

Download EtreCheck from https://etrecheck.com

Runtime 1:50

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Other problem


Hardware Information: ⓘ

11" MacBook Air (Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Air - model: MacBookAir5,1

1 1.7 GHz Intel Core i5 (i5-3317U) CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 334


Video Information: ⓘ

Intel HD Graphics 4000

Color LCD 1366 x 768


System Software: ⓘ

macOS Sierra 10.12.2 (16C67) - Time since boot: less than an hour


Disk Information: ⓘ

APPLE SSD TS128E disk0 : (121.33 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 120.10 GB (15.56 GB free) (Low!)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 120.47 GB Online


USB Information: ⓘ

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

USB Flash DISK


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


Configuration files: ⓘ

/etc/hosts - Count: 3


Gatekeeper: ⓘ

Mac App Store and identified developers


Kernel Extensions: ⓘ

/Applications/Astrill.app

[not loaded] com.astrill.astrill.kext (20111101 - 2016-08-12) [Support]

[not loaded] com.astrill.macproxy.kext (2.0.9 - SDK 10.11 - 2016-08-12) [Support]


System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 178 Apple tasks

[running] 95 Apple tasks


System Launch Daemons: ⓘ

[failed] com.apple.mtmfs.plist (2016-12-10)

[not loaded] 37 Apple tasks

[loaded] 173 Apple tasks

[running] 101 Apple tasks


Launch Agents: ⓘ

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (2016-10-12) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2016-12-30) [Support]


Launch Daemons: ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2016-10-12) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-10-12) [Support]

[loaded] com.adobe.fpsaud.plist (2016-12-11) [Support]

[not loaded] com.mfluent.mBoxMail.plist (2011-08-18) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2016-09-23) [Support]

[loaded] jp.co.canon.MasterInstaller.plist (2016-08-24) [Support]


User Launch Agents: ⓘ

[failed] com.adobe.ARM.[...].plist (2014-12-22) [Support] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist (2016-12-31) [Support]


User Login Items: ⓘ

iTunesHelper Application (2016-12-14)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Caffeine Application

(/Applications/Caffeine.app)

HyperDock Helper Application (2014-10-26)

(/Applications/HyperDock.app/Contents/Library/LoginItems/HyperDock Helper.app)

OneDrive Application

(/Applications/OneDrive.app)

AdobeResourceSynchronizer Application Hidden

(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

Atlas Recall Application

(~/.Trash/Atlas Recall.app)


Internet Plug-ins: ⓘ

FlashPlayer-10.6: 24.0.0.186 - SDK 10.9 (2016-12-14) [Support]

QuickTime Plugin: 7.7.3 (2016-12-22)

AdobePDFViewerNPAPI: 15.020.20042 - SDK 10.11 (2016-11-07) [Support]

AdobePDFViewer: 15.020.20042 - SDK 10.11 (2016-11-07) [Support]

Flash Player: 24.0.0.186 - SDK 10.9 (2016-12-14) Cannot contact Adobe

SharePointBrowserPlugin: 14.7.0 - SDK 10.6 (2016-11-29) [Support]

PepperFlashPlayer: 24.0.0.186 - SDK 10.9 (2016-12-15) [Support]

JavaAppletPlugin: Java 8 Update 111 build 14 (2016-12-30) Check version


User internet Plug-ins: ⓘ

RealPlayer Plugin: Unknown (2013-10-22) [Support]


Safari Extensions: ⓘ

AdBlock - BetaFish, Inc. - https://getadblock.com (2016-12-28)

Turn Off the Lights - Stefan vd - http://www.turnoffthelights.com (2015-06-30)

Awesome Screenshot - Diigo - http://www.diigo.com/ (2015-09-18)

Adguard AdBlocker - adguard - http://adguard.com (2016-11-24)

Reload Button - John Siracusa - http://siracusafamily.org/safari/extensions/ (2016-10-27)

Translate - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (2014-07-21)


3rd Party Preference Panes: ⓘ

Flash Player (2016-12-11) [Support]


Time Machine: ⓘ

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 120.10 GB Disk used: 104.54 GB

Destinations:

DISK 1 [Network]

Total size: 399.66 GB

Total number of backups: 24

Oldest backup: 12/28/15, 9:59 PM

Last backup: 12/31/16, 1:39 AM

Size of backup disk: Excellent

Backup size 399.66 GB > (Disk size 120.10 GB X 3)


Top Processes by CPU: ⓘ

55% mdworker(12)

22% mtmfs

22% kernel_task

15% opendirectoryd

5% WindowServer


Top Processes by Memory: ⓘ

567 MB kernel_task

528 MB Safari

201 MB com.apple.WebKit.WebContent(4)

168 MB mdworker(12)

102 MB cfprefsd(2)


Virtual Memory Information: ⓘ

944 MB Available RAM

44 MB Free RAM

3.08 GB Used RAM

899 MB Cached files

0 B Swap Used


Diagnostics Information: ⓘ

Dec 31, 2016, 02:02:07 AM Self test - passed

Dec 30, 2016, 09:46:03 PM /Library/Logs/DiagnosticReports/mtmfs_2016-12-30-214603_[redacted].cpu_resource .diag [Details]

/System/Library/CoreServices/backupd.bundle/Contents/Resources/mtmfs

Dec 30, 2016, 09:33:07 PM /Library/Logs/DiagnosticReports/astrill_2016-12-30-213307_[redacted].hang

/Applications/Astrill.app/Contents/MacOS/astrill

Dec 30, 2016, 08:41:09 PM /Library/Logs/DiagnosticReports/astrill_2016-12-30-204109_[redacted].hang

Dec 30, 2016, 07:52:36 PM /Library/Logs/DiagnosticReports/astrill_2016-12-30-195236_[redacted].hang

Dec 30, 2016, 07:27:30 PM /Library/Logs/DiagnosticReports/astrill_2016-12-30-192730_[redacted].hang

Dec 29, 2016, 04:26:44 PM /Library/Logs/DiagnosticReports/iTunes_2016-12-29-162644_[redacted].cpu_resourc e.diag [Details]

/Applications/iTunes.app/Contents/MacOS/iTunes

safari can't connect to the Server

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