iPhone is stuck on hello screen, says "Activation Required"

My iPhone has been acting up lately. I woke up to it saying activation required and the "Hello" screen. I press the home button, select cellular data, and it prompts me to input my icloud information. Then I get a screen that says it could not connect. At this point I call AppleCare and we attempt to restore my phone but the same screen pops up. He recommended I go in store in which I plan to. I decide to do my own research and this is what I have done so far:

I was also able to connect to my home wifi.


-I have switched the sim card from my brothers working iPhone 5 with my iPhone 6 sim card.

-I set my iPhone 6 to restore mode, with the screen showing the itunes logo and a cord.

-I plug in my phone and itunes gives me an option to "Update" or "Restore".

-I press "Restore"

-"Hello" screen pops up.

-The next screen says "Update Completed, Your Iphone was updated successfully. There are just a few more steps to follow, then you're done" (yeah right) I click continue

-I sign in my apple id, clicked next

-White screen, loading icon in the middle of the screen and under it says "updating iCloud settings..."

-Waiting

-Back to "hello" screen, and a notification pop up says "Activation Required" and a button under it saying dismiss.


Note: I have been able to receive phone calls on this screen.

I have Assistive Touch and I am able to click the "multitask" button and I can see the last apps I used. Tried clicking one of the screens but it goes back to the hello one.


I have tried it a couple times but still the same result. I have some important photos that I'd love to keep. I have went to a repair shop and they said the only way is to restore the phone fresh. Any help please? If you need more information or are confused just reply. Thank you.

iPhone 6, iOS 10.1.1, Clicked "Update" Instead of Restore

Posted on Dec 31, 2016 1:25 AM

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iPhone is stuck on hello screen, says "Activation Required"

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