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Screen not responsive

i own an iPhone 6 Plus, and just 20 minutes ago the screen become unresponsive. Before that I have heard of "touch disease" but it doesn't have a grey flickering bar. i have put it in recovery mode so much times but it still hasn't helped. I haven't dropped it either in a long time.

Thanks 🙂

iPhone 6 Plus, iOS 10.0.1

Posted on Jan 1, 2017 1:38 AM

Reply
1 reply

Jan 1, 2017 9:46 AM in response to isabell03

Hi


It may help to follow the steps here:


If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support


There is also a Multi-Touch Repair Program for iPhone 6 Plus.


Subject to the terms of the program, if your iPhone 6 Plus is exhibiting certain symptoms, is otherwise in working order and the screen is not cracked or broken, Apple will repair your iPhone for a fixed service price (for example, $149 in the US). Select your country and follow the instructions here:


http://www.apple.com/support/iphone6plus-multitouch/

Screen not responsive

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