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An old deleted Apple ID keeps asking for password verification on a brand new iPhone 7 w/iOS 10.2 after apps have been installed. This old account is not longer on any of my devices nor does it show up in my Apple ID Accont on the Apple website.
How do I stop this Apple ID Verification box from popping up?
Thanks
OBS iMac (20-inch Mid 2007), OS X El Capitan (10.11.6)
Do you have the old version of the ID signed in anywhere on the Mac? Messages, FaceTime, iCloud, iTunes, Mac App Store? Make sure the old ID has been replaced with the updated one in these apps/services:
What to do after you change your Apple ID email address or password - Apple Support
You can also try signing out of and back into iCloud. If you can specify the situation when this message occurs it might help to pinpoint where the issue lies.
Cheers,
GB
Do you have the old version of the ID signed in anywhere on the Mac? Messages, FaceTime, iCloud, iTunes, Mac App Store? Make sure the old ID has been replaced with the updated one in these apps/services:
What to do after you change your Apple ID email address or password - Apple Support
You can also try signing out of and back into iCloud. If you can specify the situation when this message occurs it might help to pinpoint where the issue lies.
Cheers,
GB
Thanks for trying to assist.
The account in question is an account that has had the e-mail changed on it some time ago (months). So I still have that account but the password/e-mail has been changed.
When I log-in to the link that you provided above I do not see a 'Forgot Password' link. See screen grab below:
Any further thoughts?
It is undoubtedly asking for the password to that ID because you had apps or other media that was downloaded as a part of the set up process that were purchased with that ID. It is not deleted. iTunes media are forever tied to the Apple account they were purchased with, so you would need to go to: Apple - My Apple ID, and click on Forgot Password in order to follow the prompts to reset the password for that ID.
Your other option is to delete any media purchased or downloaded with that Apple account, and re-purchase or re-download using your current one.
Cheers,
GB
No one here can help you with your request. This is a user to user technical support forum. You would have to contact Apple for help: ACCOUNT SECURITY SUPPORT
Best of luck,
GB
Thanks GB, it looks like I have some things to check out on all my devices. If I have more issues I will report back.
Best of luck!
GB
hello please i want disable my apple id
and please close my apple id
thanks
Deleted Apple ID Account Keeps Asking for Password
