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Trouble syncing Version 1.0.4 ipod

Unable to sync ipod Model MB74SLL, 8 GB Version 1.0.4 on windows 10. When I connect it iTunes doesn't open or respond to device. I've tried everything, including trying to reset my ipod. I would like to reset and put new tunes on it.

OBS,iPod shuffle (2nd generation, Late 2007), Windows 10

Posted on Jan 2, 2017 8:02 PM

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Question marked as Top-ranking reply

Posted on Jan 8, 2017 4:03 PM

Hi sherrymad,

Thank you for using Apple Support Communities. Based on what you stated, it seems like iTunes does not recognize the iPod shuffle on a Windows computer. It looks like you have already done some troubleshooting. I would recommend you read this article and use it to help troubleshoot the issue.

If iTunes doesn't recognize your iPhone, iPad, or iPod
Cheers.

6 replies
Question marked as Top-ranking reply

Jan 8, 2017 4:03 PM in response to sherrymad

Hi sherrymad,

Thank you for using Apple Support Communities. Based on what you stated, it seems like iTunes does not recognize the iPod shuffle on a Windows computer. It looks like you have already done some troubleshooting. I would recommend you read this article and use it to help troubleshoot the issue.

If iTunes doesn't recognize your iPhone, iPad, or iPod
Cheers.

Trouble syncing Version 1.0.4 ipod

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