MacBook Pro - super slow

Hi,

New to the site. My MacBook Pro started running super slow and it is beachballing a lot.

Etrecheck report below. Any help greatly appreciated!


EtreCheck version: 3.1.5 (343)

Report generated 2017-01-03 08:52:39

Download EtreCheck from https://etrecheck.com

Runtime 19:18

Performance: Poor


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 (i7-3520M) CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 632


Video Information:

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software:

OS X Yosemite 10.10.5 (14F2109) - Time since boot: less than an hour


Disk Information:

TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 748.93 GB (500.20 GB free)

Core Storage: disk0s2 749.30 GB Online


MATSHITADVD-R UJ-8A8 ()


USB Information:

Fitbit Inc. Fitbit Base Station

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


System Launch Agents:

[not loaded] 5 Apple tasks

[loaded] 149 Apple tasks

[running] 58 Apple tasks


System Launch Daemons:

[not loaded] 47 Apple tasks

[loaded] 137 Apple tasks

[running] 78 Apple tasks


Launch Agents:

[running] com.flipvideo.FlipShare.AutoRun.plist (2012-08-19) [Support]


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (2016-12-10) [Support]

[running] com.flipvideo.FlipShareServer.launchd.plist (2012-08-19) [Support]

[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-12-22) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]


User Launch Agents:

[failed] com.adobe.ARM.[...].plist (2012-08-25) [Support] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

[loaded] com.google.keystone.agent.plist (2016-08-24) [Support]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2017-01-03)

[running] com.spotify.webhelper.plist (2016-08-11) [Support]


User Login Items:

Canon IJ Network Scanner Selector2 Application Hidden

(/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

iTunesHelper Application Hidden (2017-01-02)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application

(/Applications/Dropbox.app)

Google Drive Application

(/Applications/Google Drive.app)

Spotify Application Hidden

(/Applications/Spotify.app)

CleanMyMac 3 Menu Application (2016-12-01)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)


Internet Plug-ins:

FlashPlayer-10.6: 24.0.0.186 - SDK 10.9 (2017-01-03) [Support]

QuickTime Plugin: 7.7.3 (2016-12-20)

AdobePDFViewerNPAPI: 10.1.15 (2015-09-27) [Support]

AdobePDFViewer: 10.1.15 (2015-09-27) [Support]

Flash Player: 24.0.0.186 - SDK 10.9 (2017-01-03) [Support]

Default Browser: 600 - SDK 10.10 (2017-01-03)

SharePointBrowserPlugin: 14.4.2 - SDK 10.6 (2014-05-31) [Support]

Silverlight: 5.1.10411.0 - SDK 10.6 (2017-01-03) [Support]


Safari Extensions:

Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-01)


3rd Party Preference Panes:

Flash Player (2016-12-10) [Support]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

3% WindowServer

3% kernel_task

2% NotificationCenter

1% sysmond

1% Dropbox


Top Processes by Memory:

613 MB kernel_task

180 MB Dropbox

180 MB Google Drive

82 MB iconservicesagent(2)

74 MB ocspd


Virtual Memory Information:

5.57 GB Available RAM

2.95 GB Free RAM

2.43 GB Used RAM

2.62 GB Cached files

0 B Swap Used


Diagnostics Information:

Jan 3, 2017, 08:22:01 AM Self test - passed

Jan 3, 2017, 08:14:07 AM /Library/Logs/DiagnosticReports/blued_2017-01-03-081407_[redacted].crash

/usr/sbin/blued


Files deleted by EtreCheck:

Jan 2, 2017, 07:55:14 PM - ~/Library/LaunchAgents/com.genieo.completer.download.plist

Jan 2, 2017, 07:55:14 PM - ~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist

Jan 2, 2017, 07:55:14 PM - ~/Library/LaunchAgents/com.genieo.completer.update.plist

Posted on Jan 3, 2017 7:04 AM

Reply
16 replies

Jan 3, 2017 10:48 AM in response to BobTheFisherman

Here is the report after uninstalling CleanMyMac.


treCheck version: 3.1.5 (343)

Report generated 2017-01-03 10:32:46

Download EtreCheck from https://etrecheck.com

Runtime 23:29

Performance: Poor


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Beachballing


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 (i7-3520M) CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 632


Video Information:

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software:

OS X Yosemite 10.10.5 (14F2109) - Time since boot: less than an hour


Disk Information:

TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 748.93 GB (500.57 GB free)

Core Storage: disk0s2 749.30 GB Online


MATSHITADVD-R UJ-8A8 ()


USB Information:

Fitbit Inc. Fitbit Base Station

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


System Launch Agents:

[not loaded] 5 Apple tasks

[loaded] 148 Apple tasks

[running] 59 Apple tasks


System Launch Daemons:

[not loaded] 47 Apple tasks

[loaded] 137 Apple tasks

[running] 78 Apple tasks


Launch Agents:

[running] com.flipvideo.FlipShare.AutoRun.plist (2012-08-19) [Support]


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (2016-12-10) [Support]

[running] com.flipvideo.FlipShareServer.launchd.plist (2012-08-19) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]


User Launch Agents:

[failed] com.adobe.ARM.[...].plist (2012-08-25) [Support] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

[loaded] com.google.keystone.agent.plist (2016-08-24) [Support]

[running] com.spotify.webhelper.plist (2016-08-11) [Support]


User Login Items:

Canon IJ Network Scanner Selector2 Application Hidden

(/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

iTunesHelper Application Hidden (2017-01-02)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application

(/Applications/Dropbox.app)

Google Drive Application

(/Applications/Google Drive.app)

Spotify Application Hidden

(/Applications/Spotify.app)


Internet Plug-ins:

FlashPlayer-10.6: 24.0.0.186 - SDK 10.9 (2017-01-03) [Support]

QuickTime Plugin: 7.7.3 (2016-12-20)

AdobePDFViewerNPAPI: 10.1.15 (2015-09-27) [Support]

AdobePDFViewer: 10.1.15 (2015-09-27) [Support]

Flash Player: 24.0.0.186 - SDK 10.9 (2017-01-03) [Support]

Default Browser: 600 - SDK 10.10 (2017-01-03)

SharePointBrowserPlugin: 14.4.2 - SDK 10.6 (2014-05-31) [Support]

Silverlight: 5.1.10411.0 - SDK 10.6 (2017-01-03) [Support]


Safari Extensions:

Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-01)


3rd Party Preference Panes:

Flash Player (2016-12-10) [Support]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

2% kernel_task

2% mdworker

1% Safari

0% Microsoft Excel

0% Dropbox


Top Processes by Memory:

658 MB kernel_task

221 MB Safari

213 MB Dropbox

180 MB Google Drive

98 MB Messages


Virtual Memory Information:

5.15 GB Available RAM

2.93 GB Free RAM

2.85 GB Used RAM

2.23 GB Cached files

0 B Swap Used


Diagnostics Information:

Jan 3, 2017, 09:36:18 AM Self test - passed

Jan 3, 2017, 08:14:07 AM /Library/Logs/DiagnosticReports/blued_2017-01-03-081407_[redacted].crash

/usr/sbin/blued


Files deleted by EtreCheck:

Jan 2, 2017, 07:55:14 PM - ~/Library/LaunchAgents/com.genieo.completer.download.plist

Jan 2, 2017, 07:55:14 PM - ~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist

Jan 2, 2017, 07:55:14 PM - ~/Library/LaunchAgents/com.genieo.completer.update.plist

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MacBook Pro - super slow

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