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Restoring line chat history from iCloud backup

So I backed up my line chats on my iPhone 6 in order to transfer to my new iPhone 7. I have now logged in to my line account on iPhone 7 and my chat history is gone but if I go to check backups on my new phone it shows me the line back up I did on my iPhone 6 since I have linked iCloud for both phones. I just can't find any information on how to restore my LINE account from the iCloud backup.

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Posted on Jan 5, 2017 4:16 PM

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6 replies

Jul 31, 2017 12:23 AM in response to Amydodgson

I just finished dealing with this problem. Hopefully you will see this if you haven't already solved it yourself.


1. On your iPhone 6, go to Settings > Account, and be sure to fill out the Phone number and email address fields and also log in with Facebook.


2. On your iPhone 6, go to Settings > Chats & calls > Chat history backup > Back up now. (You've already done this step)


3. On your iPhone 7, *REINSTALL* Line. Then go to Sign In and log in with Facebook (important). It will warn you that Line data (chat history) on your iPhone 6 will be deleted because Line can only be used on one account at a time. This will not delete your Line account.


4. A prompt to backup your chat history from iCloud should appear once you successfully login.


Please let me know if this has helped anybody.

Restoring line chat history from iCloud backup

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