in tunes installation error

can any one help with this ? I am running windows 10 processor amd athlon II X3 400e with 8gb ram


error is microsoft vc80crt type =win 32 User uploaded file

iPhone 6

Posted on Jan 5, 2017 9:00 PM

Reply
4 replies

Jan 6, 2017 11:34 PM in response to st john haha

The message "An error occurred during installation of assembly 'Microsoft.VC80.CRT, type="win32", version="8.0.50727.6195", publicKeyToken="1fc8b3b9a1e18e3b", processorArchitrcture=..." may occur because a particular library file is not included in the distribution package supplied with iTunes or won't install for some unspecified reason. Installing the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update before attempting to reinstall iTunes may help.


There are three files to choose from so you need to select the one that matches the processor architecture of your system, which should be noted in the error message.

  • vcredist_x86.EXE - 32-bit systems
  • vcredist_IA64.EXE - Itanium processors
  • vcredist_x64.EXE - other 64-bit systems


See Troubleshooting issues with iTunes for Windows updates for further assistance if required.


tt2

Jan 6, 2017 11:53 PM in response to turingtest2

hi Turingtest2

thx for the quick response itunes now working but cd /dvd player isn't. i ran apple diagmnostics and got this:-


Microsoft Windows 10.0 x64 Home Premium Edition (Build 14393)

HP-Pavilion WC949AA-ABU 300-1125uk

iTunes 12.5.4.42

FairPlay 2.11.7

Apple Application Support 5.2

iPod Updater Library 12.0

Apple Mobile Device 10.0.1.3

Apple Mobile Device Driver 1.67.0.0

Bonjour 3.1.0.1 (333.18)

Gracenote SDK 3.06.1.3084

Gracenote MusicID 3.06.1.3084

Gracenote Submit 3.06.1.3084

Gracenote DSP 3.06.1.3084


iTunes Serial Number 0000023C742BA92C


Current user is not an administrator.

The current local date and time is 2017-01-07 11:40:30.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.


**** Runtime Libraries ****


c:\windows\system32\ucrtbase.dll: 10.0.14393.0

c:\windows\system32\msvcr120.dll: 12.0.21005.1

c:\windows\system32\msvcp120.dll: 12.0.21005.1

c:\windows\system32\msvcp100.dll: 10.0.40219.325

c:\windows\system32\msvcr100.dll: 10.0.40219.325

c:\windows\system32\msvcp110_win.dll: 10.0.14393.0


**** External Plug-ins Information ****


No external plug-ins installed.


Bonjour service 3.1.0.1 (333.18) is currently running.

iPodService 12.5.4.42 (x64) is currently running.

iTunesHelper 12.5.4.42 is currently running.

Apple Mobile Device Service service 3.3.0.0 is currently running.


**** CD/DVD Drive Tests ****


No drivers in LowerFilters.

No drivers in UpperFilters.


E: Optiarc DVD RW AD-7640S, Rev HH90

Drive is empty.

cant find drivers on sony or hp site!

Any advice would be much appreciated

Thanks again

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in tunes installation error

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