Level 1

8 points

can't trash emails

Screen says, "unable to move"; can't delete

iPhone 6s

Posted on Jan 7, 2017 11:20 AM

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1 reply

Level 9

79,869 points

Jan 7, 2017 11:56 AM in response to Faykus

Are you using more than one device to handle your mail? If yes, depending on the setup of your mail account, one of the other devices prevents that.

Get help if you have issues using a POP email account with more than one device - Apple Support

Set up an email account on your iPhone, iPad, or iPod touch - Apple Support

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can't trash emails

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