Only had my MacBook Air a few months but it seem like when it returns from sleep, the safari takes a really long time to load. i usually end up doing a restart and its fine. this is my first Mac so is there something i should be doing differently?
MacBook Air, iOS 10.1.1
Go step by step and test.
1. Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all lights are lit properly. It will take a while.
Restart the computer.
Start up in Safe Mode.
https://support.apple.com/kb/PH18760?locale=en_US
2. Empty Caches
Safari > Preference > Advanced
Checkmark the box beside "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
3. Delete Cookies
Safari > Preferences > Privacy > Cookies and Website Data...:
Click the “Manage Website Data..” button.
Remove all cookies except ones from Apple, your internet service provider and banks.
5. Disable Extensions and test.
Safari > Preferences > Extensions
Uncheck boxes beside “Enable Extension” and test.
Enable Extensions one by one and test.
To uninstall any extension, select it and click the “Uninstall” button.
6. If this doesn’t help, please run EtreCheck and post the report here.
Download it, open Downloads folder, click on it to open and select ”Open”.
“Choose a problem” from the popup menu box and then “Start EtreCheck” in the dialog.
Click “Share Report” button in the toolbar, select “Copy to Clipboard”
and then paste it into your reply.
EtreCheck version: 3.4 (420)
Report generated 2017-07-05 19:05:08
Download EtreCheck from https://etrecheck.com
Runtime: 5:53
Performance: Below Average
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.
Problem: Computer is too slow
Hardware Information: ⓘ
MacBook Air (13-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Air - model: MacBookAir4,2
1 1.7 GHz Intel Core i5 (i5-2557M) CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 57
Video Information: ⓘ
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
Disk Information: ⓘ
APPLE SSD SM256C disk0: (251 GB) (Solid State - TRIM: Yes)
[Show SMART report]
(disk0s1) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 250.14 GB
(disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
USB20Bus
hub_device
Apple Card Reader
USB20Bus
Apple Inc. FaceTime Camera (Built-in)
hub_device
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 249.80 GB (86.13 GB free)
Encrypted AES-XTS Unlocked
Physical disk: disk0s2 250.14 GB Online
System Software: ⓘ
macOS Sierra 10.12 (16A323) - Time since boot: about one day
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Adware: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
Adware: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
2 possible adware files found. [Remove/Report]
Clean up: ⓘ
/Library/LaunchAgents/com.bm.startupitem.plist
/Library/Application Support/BM/KYTXStartUpItemApp
Executable not found!
~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedSer vices.Agent.plist
/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s
Executable not found!
~/Library/LaunchAgents/com.mackeeper.MacKeeper.Helper.plist
/Applications/MacKeeper.app/Contents/Services/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper
Executable not found!
~/Library/LaunchAgents/com.nero.HSMMonitor.plist
/Volumes/HTC Sync Manager/HTC Sync Manager.app/Contents/Resources/HSMMonitor.app/Contents/MacOS/HSMMonitor -runMode autoLaunched
Executable not found!
4 orphan files found. [Clean up]
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.BroadMobi.driver.BMUSBCDCACMData (5.0.0 - SDK 10.7) [Lookup]
[not loaded] com.devguru.driver.SamsungComposite (1.4.31 - SDK 10.6) [Lookup]
[not loaded] com.nike.sportwatch (1.0.0) [Lookup]
[not loaded] lja.driver.KYTXMTKMassStorage (1.0.0) [Lookup]
[not loaded] lja.driver.KYTXMTKMassStorage64 (2.5.0 - SDK 10.6) [Lookup]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.31 - SDK 10.6) [Lookup]
[loaded] com.devguru.driver.SamsungACMData (1.4.31 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungMTP (1.4.31 - SDK 10.5) [Lookup]
[not loaded] com.devguru.driver.SamsungSerial (1.4.31 - SDK 10.6) [Lookup]
Startup Items: ⓘ
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
ProTec6b: Path: /Library/StartupItems/ProTec6b
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 167 Apple tasks
[running] 78 Apple tasks
[killed] 18 Apple tasks
18 processes killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 39 Apple tasks
[loaded] 161 Apple tasks
[running] 88 Apple tasks
[killed] 16 Apple tasks
16 processes killed due to insufficient RAM
Launch Agents: ⓘ
[running] HWPortCfg.plist (? 799429ac 500b9fb6 - installed 2016-05-26) [Lookup]
[not loaded] SwapperUFi.plist (? 39d1baf5 ? - installed 2015-09-23) [Lookup]
[failed] com.bm.startupitem.plist (? 22b9f8d7 0 - installed 2014-11-07) [Lookup] - /Library/Application Support/BM/KYTXStartUpItemApp: Executable not found!
[running] com.nike.nikeplusconnect.plist (Nike, Inc./ - installed 2016-08-22) [Lookup]
Launch Daemons: ⓘ
[not loaded] PPPMonitord.plist (? a94c92f4 ? - installed 2011-04-11) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a0305b84 - installed 2017-06-15) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]
[loaded] com.skype.skypeinstaller.plist (Skype - installed 2015-11-23) [Lookup]
User Launch Agents: ⓘ
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist (? ? ? - installed 2012-05-01) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2016-10-16) [Lookup]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-06-29) [Lookup]
[failed] com.facebook.videochat.[redacted].plist (Apple, Inc. - installed 2017-03-13)
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-29) [Lookup]
[failed] com.jdibackup.ZipCloud.autostart.plist (? def62eb7 0 - installed 2016-02-02) Adware! [Remove/Report]
/Applications/ZipCloud.app/Contents/Resources/Utility.app
[failed] com.jdibackup.ZipCloud.notify.plist (? 32ca49ca 0 - installed 2016-02-02) Adware! [Remove/Report]
/Applications/ZipCloud.app/Contents/Resources/Utility.app
[failed] com.mackeeper.MacKeeper.Helper.plist (? 3fd3e825 0 - installed 2016-01-09) [Lookup] - /Applications/MacKeeper.app/Contents/Services/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper: Executable not found!
[failed] com.nero.HSMMonitor.plist (? dcbdf045 0 - installed 2014-01-25) [Lookup] - /Volumes/HTC Sync Manager/HTC Sync Manager.app/Contents/Resources/HSMMonitor.app/Contents/MacOS/HSMMonitor: Executable not found!
User Login Items: ⓘ
iTunesHelper Application - Hidden (Apple, Inc. - installed 2017-05-16)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mail Application
(/Applications/Mail.app)
Notes Application
(/Applications/Notes.app)
Dropbox Application
(/Applications/Dropbox.app)
KiesAgent Application - Hidden (? 0 - installed 2017-02-16)
(/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader Application - Hidden
(~/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ⓘ
FlashPlayer-10.6: 26.0.0.131 (installed 2017-06-17) [Lookup]
Flash Player: 26.0.0.131 (installed 2017-06-17) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2016-09-14)
JavaAppletPlugin: 15.0.1 (installed 2012-05-17) Check version
EPPEX Plugin: 10.0 (installed 2012-05-25) [Lookup]
SharePointBrowserPlugin: 14.1.0 (installed 2016-07-10) [Lookup]
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26) [Lookup]
WebEx64: 1.0 (installed 2015-12-11) [Lookup]
Safari Extensions: ⓘ
[enabled] SaveFrom.net helper - SaveFrom.net - http://savefrom.net (installed 2016-08-24)
3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-06-15) [Lookup]
Paragon NTFS for Mac ® OS X (installed 2011-05-05) [Lookup]
Time Machine: ⓘ
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.80 GB Disk used: 163.67 GB
Destinations:
Transcend [Local]
Total size: 2.00 TB
Total number of backups: 7
Oldest backup: 23/04/15, 8:14 PM
Last backup: 30/06/17, 7:49 AM
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 249.80 GB X 3)
Top Processes by CPU: ⓘ
11% WindowServer
2% com.apple.AmbientDisplayAgent
1% ps
1% sysmond
0% SystemUIServer
Top Processes by Memory: ⓘ
490 MB kernel_task
444 MB com.apple.WebKit.WebContent
138 MB Safari
123 MB com.apple.WebKit.WebContent
83 MB assistant_service
Top Processes by Network Use: ⓘ
Input Output Process name
516 KB 472 KB Dropbox
216 KB 154 KB mDNSResponder
14 KB 10 KB netbiosd
12 KB 7 KB apsd
3 KB 3 KB ntpd
Top Processes by Energy Use: ⓘ
10.54 WindowServer
1.78 sysmond
1.58 com.apple.AmbientDisplayAgent
0.56 Dropbox
Virtual Memory Information: ⓘ
801 MB Available RAM
57 MB Free RAM
3.22 GB Used RAM
744 MB Cached files
266 MB Swap Used
Software installs: ⓘ
Evernote: 6.11.1 (installed 2017-06-06)
Adobe Flash Player: (installed 2017-06-13)
Adobe Flash Player: (installed 2017-06-17)
Universal Translator: 2.0.1 (installed 2017-06-17)
Spark: 1.2.2 (installed 2017-06-17)
PDF Reader: 2.1 (installed 2017-06-24)
VOX: 2.8.25 (installed 2017-06-29)
Spark: 1.2.3 (installed 2017-06-30)
Battery Health: 5.5 (installed 2017-07-03)
Fotor Photo Editor: 3.3.1 (installed 2017-07-05)
Install information may not be complete.
Diagnostics Information: ⓘ
2017-07-05 18:16:37 iBooks.app High CPU use [Open] [Details]
Remove the adware by clicking on the Remove in your Etrecheck report.
Uninstall MacKeeper as per the developer's instructions, it's one of the worst pieces of junk around... as bad as malware.
Cleanup the Clean Up items.
Run another Etrecheck report.
MacBook Air Safari slow after sleep
