Wrong account Gift card

Hello


I sent a gift card to the wrong address and the person can't retrieve it since the email address isn't accessible anymore. What can I do?

Posted on Jan 8, 2017 8:58 AM

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8 replies

Jan 8, 2017 9:12 AM in response to Raven3557

You've tried following the instructions in the link that Limnos gave, does that give you the option to resend it to a different email address ? If the email address that you sent it to exists and it's been redeemed you won't be able to resend it (nor are you likely to get a refund).


If you can't resend it you can contact iTunes Support via http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html

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Wrong account Gift card

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