Wrong account Gift card
Hello
I sent a gift card to the wrong address and the person can't retrieve it since the email address isn't accessible anymore. What can I do?
Hello
I sent a gift card to the wrong address and the person can't retrieve it since the email address isn't accessible anymore. What can I do?
Possibly, it's not something that I can currently check on m account as I haven't sent any recently. But if you can't resend it you could try contacting iTunes Support to see if they can do anything, even if it's only to say that it has been redeemed
Resend iTunes Gifts - https://support.apple.com/HT201591 - "If you sent an iTunes Gift and your recipient can't find the link to redeem it, you can resend them the gift from your iPhone, iPad, or iPod touch or your computer. When you resend an iTunes Gift, the recipient will receive another email with a link to redeem the gift."
You've tried following the instructions in the link that Limnos gave, does that give you the option to resend it to a different email address ? If the email address that you sent it to exists and it's been redeemed you won't be able to resend it (nor are you likely to get a refund).
If you can't resend it you can contact iTunes Support via http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html
Contact iTunes Support. They may be able to help. Contact - Official Apple Support
The problem is that the email isn't accessible, even worse, it might be used by somebody else.
I can't find the problem I have in the support menu, it would be much simpler if I could send an email to the support but I can't find any contact adress
So if I can't resend it means that it has been redeemed?
Sent an email. Thanks for your help
Wrong account Gift card