How to unhinge Apple ID from Tinder?

Dear Community,


there was no iPhone App Store Community, so I posted it here.

Please move to a more suitable place if necessary.


Here's my problem:

I've installed the Tinder app two years ago and created a facebook account for it (because I don't like facebook for privacy reasons).

When I found a girlfriend, I uninstalled Tinder and deleted the facebook account.

Now a year and a half later it all went down the drain, I want to start looking again, and I've already created a new facebook account for Tinder. I can use the free part of the app, but when I try to buy Tinder Plus, somehow this daft App Store remembers that there was once a subscription with my Apple ID - which is a totally different email than both my old and new Tinder-facebook account!


How can I delete the connection between the Apple ID and my obsolete facebook account so I can start using a new account with the app?

I've already tried to create a facebook account with the email I'd used then, but the App Store still spits out the same message when buying Tinder Plus: "Error with purchase, item already in use." [loosely translated from German]

It offers to "restore purchase", but then gives out "Not possible, Code 7, please contact support"


Every help is very much appreciated!

Voushcoon

iPhone 6, iOS 10.2

Posted on Jan 9, 2017 10:47 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to unhinge Apple ID from Tinder?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.