Family Sharing Security Code What is it?

That is incorrect. It is NOT a bank issue. I am getting this dialog box when my wife tries to download FREE apps. We have never had an issue with this in the past and have been downloading apps just fine for a while. The bank card info is valid and works fine when I download apps. When the dialog box pops up it asks for the security code for the payment method, but the text field says "password". Neither my password nor the security code for the card work. This is a bug.

The family organizer must do the following on his device:

1. Go to: Settings > iTunes & App Store > Tap on Apple ID > View Apple ID > Payment Information > Security Code

2. Enter the CVV code of the credit card used for payment

My brother received the same notification while downloading an app. As I was the family organizer, I tried putting in my apple password and also the cvv code of my payment card. Turns out none of them were accepted. Then I completed the above steps on my own iPhone and afterwards he was able to download without any further notification.

Yes this is happening to me too! Never had this problem before and we have been doing family sharing for years. Now all of a sudden they want a verification code for free apps and the CVV doesn't work, even though the card itself is working fine.

So annoying!

This is not a bug but rather and extremely weak message that has nothing to do with what the device is asking for.

What you should be entering here is the "password" associated with the Apple ID that is currently logged into the device showing this message.

When that's done you will get a screen asking for your CC's security code. Enter that and you should be good to go.

Hope this helps.

Payment Verification Required

Your Family Organizer, email@me.com must enter the security code for their payment method.

This is about your payment method as the family organizer.

I believe the system is asking YOU to enter the 3 digit CVV for the credit card you are using as your method of payment on your iTunes account.

Another poster indicated that they went to their computer and made a purchase using the family sharing person's ID (not the organizer's), and that when it asked for a Security code, they were able to put it in, so you might want to try that.

You would just sign in your son's ID into iTunes on your computer, then have them try to purchase the same item. See if you are able to then find a place to put the security code.

Cheers,

GB

It happened to me today when trying to download a free app to my iPad. It turned out that my credit card on file with my iTunes account had expired but as soon as I updated the new credit card information I was able to continue the download.

The Family sharing member who is see this message ... 'must enter the security code' on their device must enter their apple id password first. Once entered they will be taken to the payment information page. On that page you will see the family organizers credit card number and an area to enter the 3 digit security code. Enter the 3 digit code for the family organizers credit card and you are good to go....

Has anyone found a fix for this? My son just got this error asking for the security code for my payment method. The CVV doesn't work. I don't know what other "security code" it means! And it's a free app!

Help?

This is a bug.

Then report to to Apple. This is not Apple Support.

https://support.apple.com/en-ca/contact

Wow, that was it. They need to fix the wording of that message. Way off. Thanks aelnattar!

ok... then it's a bank issue.

They are declining your card.

Call your bank, resolve the issue, then call Apple Support and ask for iTunes Billing.

Ok.

Best of luck.