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Playback skips/jumps in iTunes 12.5.4.42

Ever since upgrading iTunes to version 12.5.4.42, I've been having trouble with some tracks not playing back properly. What happens is that the song in question will be playing normally, then a few minutes in will suddenly either skip a few seconds forward in the song, or abruptly jump to another song altogether -- sometimes to the next song in the current album, sometimes to a song by a different artist altogether. So far I've only seen it happen on comparatively longer tracks, seven minutes or longer. I've tested the tracks in question by playing them back outside of iTunes via Quicktime, and they play back there without any problem. Anyone else having this issue, any guesses what might be causing it?

MacBook Pro, OS X Yosemite (10.10.5), 17", late 2011, 64 bit Intel

Posted on Jan 10, 2017 10:51 AM

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Posted on Jan 25, 2017 2:53 AM

I have deleted and re-added the files that were skipping since upgrading to 12.5.5 and, so far anyway, it seems to have stopped the problem. I think it was something to do with how iTunes added the files initially. Dunno if that will help you but give it a try and see what happens. You don't need to trash the files - just delete from iTunes and then re-add them from wherever you store your library.

53 replies

May 8, 2017 3:02 AM in response to Faux Hulot

And I'm still getting this issue with many new files. Any track longer than 2:50 jumps ahead at the 2:50 mark. Again, by converting the original files to M4A, deleting them, and then re-adding them to my library, frequently seems to resolve the issue. This is clearly still an issue with iTunes though as the original files play fine with Quicktime. Would be great to have this resolved. C'mon Apple, please sort it out.

Sep 28, 2017 7:25 AM in response to Faux Hulot

Does anyone with this problem have their home folder located on a separate internal HD by any chance?

I didn't have this problem under OS X Mavericks, since I upgraded to OS X El Capitan I've been experiencing a number of oddities. I read somewhere that since Yosemite MacOS X doesn't like the user home folder to be located on separate internal HD? Could this song skipping be related to that somehow?


P.S. Not sure if this is iTunes bug, as I used the same version of iTunes under Mavericks and didn't have this problem.

Oct 21, 2017 11:22 AM in response to SnilotivJ

Just encountered this mindblowingly annyoing issue with iTunes 12.7 and Sierra 10.12.6. Never had anything like this before! I will submit this thread to Apple, this is focking ridiculous how low their QA standards have fallen over recent years. Some debugging points:


1. Issue is only with mp3-files. In my case skips at 39-40 second mark. Such skipping counts as PLAY, not as skip though!


2. Deleting problem tracks from the library and re-adding them fixes (now **** wish me luck with readdding 1000s of files across dozens of playlist... Do they even know how laggy iTunes gets when readding stuff from afp:// network drives???)


3. Happens to files that been added to library ages ago! And does NOT happen to files that been played before today. E.g. I have an album, that I haven't finished listening too, so unplayed tracks are problematic, but those that I played before are fine.


4. I don't use any services like iTunes Match, Apple Music or other crap they offer, signed off their slow glitchy appstore just to avoid the whole ordeal altogether.


5. Makes me think it's something to do with number of tracks in the library, as today I added couple more albums and my library is getting close to 32768 files (32598 to be exact), so maybe some ancient 2^15 limitation or whatever they were thinking / snorting back in 1998 when iTunes was conceived.


p.s. iTunes NEVER been brilliant tbh, but at least you COULD put up with all that buffoonery and adapt to it, so you COULD listen to your music. Not anymore I guess. Closed ecosystem my *** (I mean, you still need iTunes to sync your devices, otherwise some decent music player would de-throne it overnight).



/rant

Oct 22, 2017 1:47 PM in response to Faux Hulot

my problem: 320 kbps MP3 files, that were imported to itunes by drag-and-drop, skip to the next track around the 3 minute mark.


solution: instead of dragging the mp3 files to itunes, copy the files to directory: ~/Music/iTunes/iTunes Music/Automatically Add to iTunes


itunes will automatically import the files in that folder to your library. i don't know what is different about this import method versus dragging or using "Add to Library...", but it seems to work.

Nov 25, 2017 2:52 PM in response to Faux Hulot

recent iTunes 12.7.1.14 on MacOs High Sierra, with this annoying bug still present!

Mine skips precisely at 52 seconds.

After deleting/readding to library, SOMETIMES it works, SOMETIMES it's not. Happens to SOME tracks, and after readding the album, SOME tracks works, SOME not. It's completely random.

It's all mp3 files, not using any of the Apple Music or Music Match bollocks. Just old plain mp3 files stored locally.

I got less than 10K tracks, so there's not even this magic 32768 number.

Playback skips/jumps in iTunes 12.5.4.42

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