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Why can't airdrop on my iMac see my iPhone?

I'm running Sierra 10.12.2 on an iMac and I have an iPhone 5 running iOS 10.2. The iPhone's Airdrop is set to 'Everyone', but when I look at Airdrop on the Mac via the Finder, I don't see anything - I believe I should see an icon representing the phone. I'm on the same wifi for both devices and Bluetooth is on, and the devices are a few inches apart. What can I do to make it work?

iMac, macOS Sierra (10.12.1), New for 2012. 8Gb

Posted on Jan 11, 2017 6:31 AM

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Posted on Jan 12, 2017 12:15 PM

Hi Living Fossil,

​I understand that you're unable to see your iPhone listed in the AirDrop section of Finder on your Mac. Let's see if we can get this working properly!

First, please restart both the iPhone and your Mac before trying again. Once you're done, take a look at these tips:

Tips for sending items

If you don't see the recipient in the AirDrop window or sheet:

  • Make sure that both devices have AirDrop turned on and are within 30 feet (9 meters) of each other.
  • If you're sending to an iPhone, iPad, or iPod touch:
    • Your Mac needs to be a 2012 or newer model with OS X Yosemite or later.
    • The iOS device must be using iOS 7 or later and have Personal Hotspot turned off in Settings > Cellular.
  • If you're sending to a Mac:
    • If the receiving Mac is using OS X Mavericks, Mountain Lion, or Lion, it needs to have an AirDrop window open: choose Go > AirDrop from the menu bar in the Finder.
    • If the receiving Mac is a 2012 or older model, click “Don't see who you're looking for?” in the AirDrop window or sharing sheet of the sending Mac. Then click “Search for an Older Mac.”
    • Find out if the Mac has “Block all incoming connections” turned on in Security & Privacy preferences. A Mac won't receive items using AirDrop if this setting is turned on.
  • If AirDrop on the receiving device is set up to receive items from contacts only, make sure that both devices are signed in to iCloud. Also make sure that the email address or phone number associated with your Apple ID is in the Contacts app of the receiving device.


Use AirDrop to send content from your Mac - Apple Support
Please review the article linked above to review the requirements and steps to get AirDrop configured.
Take care!

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Why can't airdrop on my iMac see my iPhone?

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