You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am using the latest version of iTunes and every time I start iTunes I am prompted to accept the user agreement, download, detect the default player, and agree to share my information with Apple (the welcome screen). Even if I don't shutdown my laptop, I have to redo all of this all over again... every single time. This did not happen in earlier versions of iTunes. Do anyone know of a fix for this?
iPhone 7 Plus, iOS 10.2
It used to be that resetting preferences by deleting a file called C:\Users\<User>\AppData\Roaming\Apple Computer\iTunesiTunesPrefs.xml would resolve this sort of problem. However a recent build of iTunes changed the way preferences are stored. Here is a list of the items that I noticed changing a few weeks ago each time I updated something in preferences. Can you see each of these three listed folders inside %appdata%\Apple Computer? If not the permissions for the folders might be wrong. You could try deleting them so they are rebuilt as needed, or create them manually if you don't see them.
It may also help to right-click the icon that launches iTunes and use Run as administrator or open it once in safe mode by holding down ctrl+shift as you launch it.
If nothing so far has helped see Fix unexpected quits or launch issues in iTunes for Windows - Apple Support and test behaviour in a new user account.
tt2
Right-click the iTunes icon in your start menu and click Run as administrator then immediately hold down Ctrl+Shift and continue to hold until you get a prompt about launching iTunes in Safe Mode, click Continue, change some settings, close and then reopen to see if the settings now persist.
tt2
After the update to iTunes 12.5.5.5 I am still getting the same setup screens every time I start iTunes. This happens at my work which is a client/server environment and we use Roaming Profiles. We have changed nothing in our network and the iTunes issues only started happening after 12.1. I would go back to 12.1, but my 7+ won't work with that version.
Thoughts?
I cannot think of any new insight that I've had into this issue.
Is the file com.apple.iTunes.plist file being made/updated in the Preferences folder?
Have you tested the behaviour in a different user profile?
What anti-virus software do you have?
tt2
I have deleted the mentioned files and restarted, same issue.
I ran as administrator, same issue.
Thanks for the input. Maybe I just won't use iTunes.
I am running 12.6.2.20 and I am still having the same issue. I have tried all suggestions and nothing has helped. Any other thoughts on this?
iTunes 12.5.4.42 Won't Save Setup Settings
