The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My phone was working fine, and suddenly stopped receiving network service overnight. My carrier is 3. Did everything try to fix it, but still no service.
This is what it shows in settings:
Setting > general > about > network (showing not available) > phone not allowed
Please help! Thanks!
iPhone 6, iOS 10.2, null
Go through the steps here: If you can't connect to a cellular network or cellular data - Apple Support
-AJ
Where did you get the phone to begin with?
Contact your carrier, it sounds to me like the phone has been blacklisted. If you bought it used, it may have been reported lost or stolen by the original owner.
"Phone not allowed"
