Popping Sound, MBP 2016

Received the system yesterday after they replaced the top case.

I can confirm that here have been no sounds (so far). I tried throwing every program I have installed at it, but theres been no pops yet.

It seems that replacing the top case is the correct solution.

Buongiorno,

ho lo stesso vostro problema, il mio mac book pro 15-inc,2016 la cosa assurda che al Genius Bar di Roma mi hanno risposto che è tutto Normale!!!! e che anche cambiando il display il difetto continua, io non accetto questo difetto da un mac book pro che ho pagato euro 3,200!!!! mi consigliate a chi posso rivolgermi per rilvolvere il problema.

Grazie

Passqualino Caccamo

Roma

Italia

Hi,

I think I understand your Italian and understand your frustration. I guess the screen casings were faulty in 2016 , early 2017. You notice no one has complained about popping on the recently updated kabylake mac books. I think my replaced screen is a 2017 version. Try again at Genius they may get it right this time. Apple secretly know the issue and have fixed it.

Grazie per la risposta

proverò ad andare in un altro Genius Bar sperando che siano a conoscenza del problema, anche se alcuni in questo forum dicono che il problema non sia del display ma del case.

Grazie

I am about to buy a brand new one next month. I really hope this issue does not exist anymore on the new Kabylake units. I couldn't find any complaints for the newest models so far... It seems to have been sorted out...

Unfortunately, it's still an issue. At least, I got the newone with this problem one week ago. It's a 15" MacBook Pro space gray wit Radeon pro 560 graphic chip. And I request a replacement. So don't be too positive: ( Try to run some heavy software to heat Mac up and see if the noise come.

I have been reading every single post in this thread and been through all 46 pages. Actually it seems to either be at random, I have had my display replaced recently and like many others it no longer pops. Hopefully, it will continue to be like this, if not then I'd be quite disappointed. I weant through quite a lengthy process just to get to this point. I had the top case replace twice because they thought it would fix it at first then when they tried replacing the displayed they chipped the back of the top case! Thankfully they replaced it within two days but the whole process took me over a whole month to sort it out. I wish Apple just authorised a replacement MacBook at their resellers since their store is far from me, even though I purchased it directly.

Thought I would add my two–cents to this thread, for what it's worth.

I recently took my MBP into my local Apple Store and tried to replicate the issue in store. Obviously, with the noise in the store they were unable to replicate the problem. Therefore, I left it with them for a couple of days. They basically came back to me saying that I wasn't the only person to experience this issue globally (I did point them at this forum thread) and that Apple Care Engineering were aware of the problem and working on a fix. They seem to think it's a problem with the hinge mechanism. Until they come up with a solution, I've been told to just wait it out and keep an eye on the Support site or a recall.

Pretty frustrating having spent £2.5K on this thing.

It can be hard to replicate the issue if your macbook is not already cold or you have no program to get the fans working. I'd suggest that you contact Apple directly via the chat and discuss your experience with them at the store. They should tell you that the issue is known and that the display should be replaced. As many of the people before me have pointed out, the display replacement has fixed the issue.

Domani vado all'apple store di Roma per la seconda volta e mi divertirò!!!! loro dicono di non conoscere il difetto ma io dubito, ho scoperto che a display aperto se tu vai a pressare sul lato verso le cerniere il rumore lo fa anche a macchina calda, io telefonicamente ho detto che questa comminities si parla di questo difetto ma qui in Italia non ne vogliono sapere, come faccio domani all'apple store a farli comunicare con la chat di apple?

Grazie!!!

I also have the same issue with my 15" MacBook Pro 2016. I shoot some video as proof of the sound and then went to Apple Store to ask for a solution. They ended up helping me replace the display and the problem went away for now. I hope it will permanently fix this issue. Hope yours can also be fixed as well. Good luck!

Checking back in with an update.

It's been around 10 days since I received the system with the replaced top case. I've started hearing some faint squeaking or creaking from the hinges when the system is under load with a few cpu intensive programs running. I had subjected the system to the same 'test' when I received it and there was no creaking, so I'm sure something has changed in the last 10 days of usage. It's not as loud and obnoxious as the popping sound, but It feels like a sign that the issue will propagate. Needless to say, in over 15 years of using Macs this has probably been my worst overall customer experience.

I could not put it better. I have precisely the same issue as you, top case replace as well as display replace and under cpu intensive tasks it creaks. I have only been a mac user since 2012. However, I did expect more from Apple this time given the fact that we pay almost double the price than our previous macbooks.

Sono stato oggi al Genius Bar di Porte di Roma, mi hanno detto che almeno qui in Italia la Apple non ha comunicato su quale componente del mbp intervenire, mi hanno detto che anche sostituendo il display il difetto non è sicuro che venga risolto, mi hanno consigliato di attendere qualche comunicazione ufficiale di Apple.....io ho comunque qualche dubbio.......

Bring my My BPR TB 15 2016, last Monday evening to an APR , BIMP in Grenoble-France

Problem was : Clac ! at opening, Pop ! when heating, Crack ! when opening and pressing back of screen, bling bling! when tapping the trackpad and palm rest, or moving the MBP, or putting it on a table

A real orchestra !!

Got it back tonight..

They changed the top case for the bling ! and the pop ! (Yes, a new battery for me)

And the display for the rest of noises !

Should be 1100€ without warranty

Verdict : no more noise, even under load. So far so good ! (in French : jusqu'ici tout va bien, jusqu'ici tout va bien, jusqu'ici tout va bien...)

I have to point the excellent contact of the people working at the APR, their great professional conscience, and a much much better take into account of the issue (MUCH better than people from Apple phone customer support)