Popping Sound, MBP 2016

"In my opinion and as an apple brand, they must incorporate this defect into the service program because it is more than one mbp that presents this problem.!"

So you're saying that every time an issue comes up with someone's Macbook and a few others experience the same thing that Apple should create a service program for it? Then what's the point in buying AppleCare Plus then? Apple might as well give unlimited warranties on all their products if customers feel they shouldn't pay for out of warranty repairs. Dell has tons of issues with their products and they never put out service programs.

Exactly,

Apple must incorporate this flaw in its service program. When there is more than one user who has a common failure by logic is a component that is defective, the same happened with the keyboard several users presented failures and was incorporated into the program at no cost to the user.

When they deliver a formal response, the gentlemen of apple or are waiting for this problem to reach social networks and find out about their failures in the rest of the world?

Thank.!

"When there is more than one user who has a common failure by logic is a component that is defective...."

You've got to be kidding. Out of millions of computers sold of course there will be more than one person with the same issues. That doesn't constitute the need for a repair program. Especially in this case with the popping sound. I had this issue with my 2016 MBP. And yes, I read others with this issue but it's always been right out of the box. The popping sound does not happen only outside of the 1 year warranty. Apple replaced my display because that's where the popping sound was coming from. I had that done two months into ownership. Zero issues after that.

You have a one year warranty. If you choose not to buy AppleCare and you choose not to get a repair done until the one year warranty has ended then no company is obliged to do an out of warranty repair for free. This is getting quite ridiculous.

What's next? Uneven screen brightness after the one year warranty is up. "Repair Program Required"? Logic board failure after the one year warranty is up. "Repair Program Required"? SSD failure after the one year warranty is up. "Repair Program Required"? Then there's no reason to buy AppleCare if entitled people expect free our of warranty repairs no matter the issue. SMH.

DPJ

I’d agree that 2 users or even 10 does not meet the required impetus or standards to start a “repair programme”. Nonetheless, that’s not case here; there are far more affected people than this.

Also, there are some that are reporting this problem 1-2 years into their usage of their MBPs. Your statement that “everyone is experiencing this off-the-bat” is inaccurate.

"Your statement that “everyone is experiencing this off-the-bat” is inaccurate."

Actually it's not. I saw people with this issue on Macrumors. Many of the people complaining had the same issue as I did at the same time. Right out of the box. Once again people neglecting to buy AppleCare for a $3000 computer is simply their own negligence. A warranty is an insurance provided by the manufacturer to cover Manufacturer's Defects. In this case (along with many other computer manufacturers) Apple insures that your Mac is covered for repairs for 1 year of manufacturer's defects. After the one year warranty you don't get free service. Simple as that. I'm being realistic about this. Not just sticking up for Apple. If you want to be protected from manufacturer's defects after the one year warranty then you buy AppleCare.

Once again, that's the point of a warranty. It covers manufacture's defects. So if Apple has a known defect and you're out of warranty, then you have to pay to get it fixed if you decided against AppleCare. Dell, HP, Lenovo are all the same. They don't give you better service than Apple. They don't have less defects than Apple. That's the tech industry.

“Actually it's not”.

Well, my statement is based on people reporting the issue with 2016 model.

I really agree with you that AppleCare is a must. Especially with the computers that Apple is putting out nowadays.

Right, and that's the model I had, so I was definitely searching about how many people had this popping sound. I referenced Macrumors since more people post there. 99% of them reporting this problem were right out of the box. It's a defect in the display. It shouldn't take over a year for it to happen. It should easily show up within the first 12 months. I cannot reiterate enough that anyone spending upwards of $3000 for a computer should buy extended warranty no matter the manufacturer.

Ok, I see what you’re saying. Thanks for clarifying.

If, however, so many people are reporting this issue out of the box (like me, about 5 boxes), isn’t there an issue with QC testing before selling these MBPs?

Since the issue happened upon “opening the box”, it should have been picked up by someone testing the MBP before packing it into the box (I’m assuming they test each computer, maybe I’m wrong).

Also, for me anyway, changing the display didn’t work. They changed the display (issue remained), then changed the top case (issue remained), then changed the logic board — issue was then fixed, only to return again in 10 days.

They gave me a new computer after that.

I'm not sure how yours is working but the popping sound requires the MacBook to be turned on and running for a bit. For example most people I read about experienced the same thing as I did said it takes the computer at least 20 minutes to fully warm up and every hour or so the popping sound would happen. The factory doesn't turn the computers so this isn't something that can be tested before shipping. I realize people think Apple should have 100% perfect QC but that's virtually impossible. Apple, like Dell, HP and Lenovo are not mom & pop companies and they sell millions of computers every month. Defects in workmanship and design can happen and will easily get past the factory as they cannot test that many computers individually. Also the displays are not made by Apple. It's either Samsung or LG. That's where the faulty displays came from.

I have MacBook Pro (15-inch 2016) and I have had this problem for a while. It doesn't really affect the laptop's performance (to the best of my knowledge), bu I work with audio (and my AppleCare ended), so it is really inconvenient.

Is anyone taking action regarding this issue? I'm not being able to find anything online yet.

When you say your AppleCare ended did you mean you bought the AppleCare Plus service plan when you bought the MacBook Pro? Most people (including myself) who had this issue experienced it during the first year of the warranty so why haven't you had this fixed by Apple during your warranty?

Also what do you mean when you ask if anyone is taking action?

Hello I have seen in other forums that several users have the same problem. some change the screen and others the motherboard and even they have changed the equipment but the sound returns to the time later. in conclusion they suggest that the model has a problem in the hinges of the screen. draw your own conclusions ..

greetings

I had the issue and it never returned after repair. It was in the display and Apple replaced the display. I've seen many others with the same success.

"draw your own conclusions"

Online forums also have agendas, so you have take what you read with a grain of salt. Draw your own conclusions. 😊

Did you come here with an agenda? How is what you are posting being helpful to the discussion forum? I'm posting my experiences about the problem with solutions. You're only making blanket statements about hearsay on forums.