Popping Sound, MBP 2016

I have heard a strange noice from my MBP, and am not sure if this is expected or not. Model is MacBook Pro 2016 with Touchbar, 15 inch, Radeon Pro 460, 2.9GhZ i7, 2TB SSD.


The sound occurs rarely, there may be several days or more straight that I don't hear it, though when it occurs, it may happen 2-3 times in a half hour period. There is no association I can make with what I'm doing at the time, so I'm unable to recreate it. The sound is a single hollow "popping" noise, similar to if you slowly squeeze a plastic bottle until it crinkles. The sound is not very loud, but clearly audible, and sounds as if it is coming from approximately behind the trackpad. I've had no other notable problems with this computer to date, have made no modifications to any hardware, or used it in any abnormal way.


I'm not terribly bothered by the sound itself, but I'm aware that the battery is located roughly behind the trackpad, and I worry that an expanding battery might sound like this. The case is not flexed or distorted in any way, there is no abnormal heat being generated, and no smoke, smells, or fumes. I think this is unlikely to be the cause, but is serious enough that I would like an alternative explanation before I disregard it. Alternate explanations might be abnormal activation of haptic feedback, or flexing of internal components as adhesives or seals continue to cure since manufacturing (laptop manufacture date 12-19-2016). The OS X battery status is "Good", "No errors", Simplo model bq20z451, battery manufacture date 12-2-2016.


Thanks for any help!

MacBook Pro with Retina display, macOS Sierra (10.12.2), 15 Inch, Radeon Pro 460, 2.9GHZ i7

Posted on Jan 12, 2017 11:04 AM

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Question marked as Top-ranking reply

Posted on Sep 13, 2017 9:01 AM

After numerous visits to the apple Service Centre I was able to convince them to replace my display. Got my laptop back today with a brand new display.

My initial tests confirm that replacing the display has fixed the popping sound issue.

I have also noticed that the new display does not make any noises when pressed against at the bottom of the screen. The new display feels more sturdy. Hopefully the issue won't reoccur again after extended usage. Fingers crossed!!


I urge everyone having this issue to be persistent and get the display replaced.


A big thanks to everyone who updated this thread, It was very helpful in getting the problem fixed!

874 replies

Jul 20, 2017 7:28 PM in response to ob110k

It appears if I consistently punish the CPU - I have a few apps that will keep things hot - the popping won’t occur. I had a stretch of a few days with CPU essentially pegged and the MacBook stayed warm. During this time, no popping, but after powering down for an hour and cooling off, popping returned after 2 min of boot. For me it Ebs and flows w the temp readings. I’ve had the lower half and antenna / fan unit replaced w two different repairs. Only thing left is the screen / housing. Going to drop off before my Holiday next month.

Jul 22, 2017 2:06 AM in response to ob110k

I am facing the same issues as all of you plus what previous posters have documented about applying pressure to the back hinge and replicating the pop sound. I realized the latter when I took the Mac off of my desk and actually used it on my lap for a change. The way I placed it cause the stupid pop/crackle sound. I have recorded a series of videos to have as backup if I cannot replicate the issue at the apple store, which knowing my luck might be the case. Since most of you guys had repairs, is there anything you recommend I tell the dudes at the Genius Bar not to work on if they come up with some crazy solution?

Jul 23, 2017 7:24 AM in response to Michael DN

I have the same problem here with a MacBook Pro 15 2017, but the popping sound blows the left speaker of my three week old laptop, it happens to me when I opened the display, so the problem is not aluminium case related, to me is a BIOS or software issue.


Now the store will be replace the top case that includes the keyboard, touch bar, battery and speakers because the speakers cant be removed individually, they will not replace the computer and I will have a new MacBook Pro fix and not assembled from factory with more risk of failures, that makes me sad and I must get the apple care to be protected and mitigate the risk.

Jul 23, 2017 7:31 AM in response to R2D2Mares

My right speaker was blown too, thats when they did the top case. They repaired it and there was so much popping even when just opening the screen, they took it back and replaced the fan and antenna housing. I still have the popping related to internal heat as the workload changes and the Mac heats up and cools down... POP. Ugh

Jul 31, 2017 10:59 PM in response to dev_uRandom

Little "recap"..



End of story, 4 visits to the Apple shop. (3.5 hour per round trip)



At first they referred to the issue as something along the lines of "acceptable behaviour". They acknowledged the issue but said their engineering team issued a statement saying that the there was nothing that could be done. Just weird that my wife's MBP 2016 doesn't have these issues. There were also other minor issues with the pc and they said they would be willing to at least repair those. They replaced the display and upon closer inspection I immediately noticed the top case was damaged. Normally I'm not that picky but this was a brand new machine. Again, went in for a repair. Then the "B" key wasn't working. I honestly don’t feel like explaining the whole mishap, suffice to say that the machine was flawed in more than 3 ways, out of the box.


Upon my next visit one of the employees at the AS was extremely unfriendly. Now I'm not a difficult customer and at all times did I treated everyone with respect and was polite. I understand that the employees aren't involved or responsible in/for company policy. I'm not about to take things out on them directly. Rarely have I been treated this way, in no way shape or form did I deserve to be treated like that. Especially not when purchasing a product within this price range. Got on the phone with apple, also getting AS manager involved and things started moving.


End of story, the Pc was replaced with a a 2017 model, they said 2016 model wasn't available anymore. Cool, not that that was what I was out for. I just don't get spending that much money on a laptop, going in 3 weeks after buying it and being told that this is acceptable behaviour. Kind of reminds me of alternative facts. So many colorfulmetaphors and analogies come to mind but I'm gonna lay off. I just felt like I was being treated like.. well, lets just say, some sort of burden.


@ Apple: So why are the 2016 units not available any more? You can still order a 2015 MBP. Why did they come out with a "revamp" like 8 months later? Common guys...


Happy things turned out well, in a sense I was waiting for flashing lights, camera, action whilst receiving my replacement, felt kinda like winning the lottery. Well, fact is I shouldn't have to feel that way, not after dishing out 3200 Euro for a machine. I was willing to spend this amount of money because I'm used to a extraordinary service experience and top notch quality from Apple.



Mistakes happen, not a big deal. I didn't want a new machine (although thats cool and kinda makes up for the stress, and financial strain after taking two days vacation and paying upwards of 200€ on gasoline) It's the way that a company handles "mistakes" that makes all the difference. I just wanted what I payed for, a proper working machine that works just like the ones they have out for display. Not more, not less. The so called acceptable behaviour was not reproducible on my second MBP, nor on the ones they have on display. I've been with apple for a long time so I'm going to just put this off as a bad experience. I've never written a review or anything of the sort... not the typ to "go on a limb" like that 😏, if you get my drift. Not my cup of tee, but here, I had to take the 10 minutes to write this up. Cheers people ✌-1F3FC;


A big shout out and thanks to the Apple employees that did in fact treat me as if I were valued customer.

Aug 2, 2017 6:46 PM in response to Michael DN

I purchased my 2016 Macbook Pro in November. I had the popping sounds since the beginning. Whenever I lift the lid after it's cold, or when it's heating up from using more intensive software like Photoshop.


But, in April 2017, I lifted the lid one morning and I was startled with a rapid-fire machine gun popping sound that wouldn't go away until I turned the computer off. Luckily, I got it on video: https://www.youtube.com/watch?v=t3COhpnNCB0


It resulted in my right speaker being blown. I didn't realize this was the case until months later since I don't use my speakers very much.


I took it to the Apple Store, who didn't aknowlege the ongoing popping sounds, or my dissatisfaction with the keyboard sounds (I too have certain keys that are loud). All of their diagnostic tools found nothing. But they could hear a speaker was blown and saw my video, so opted to replace the topcase and battery.


After getting the computer back in June, the 1-off popping sounds continued, but the speaker was fixed.


Then, in July, the rapid fire popping sound happened again after lifting the lid to wake the computer. Again, I recorded it: https://www.youtube.com/watch?v=GTWD8KXzvrw


This time the left speaker was blown afterwards. I took it back to Apple Store, and the Genius was skeptical, but saw my video. He ran diagnostics including a stress test, which found nothing, of course. But, he could hear the speaker was blown. He ignored my comments about the ongoing popping sounds and the keyboard. He gave me some BS excuse about how the keys are made differently... as if that somehow excuses their poor durability and performance?


I asked for a replacement computer. The Genius, and the store manager, said they couldn't do that until they exhausted all repair options. That doesn't make sense, because the same thing happened twie, and this time they are replacing the same thing: the topcase, but this time including 2 fans. Why would it fix the problem this time and not the first time?


Staff are acting like this issue doesn't exist. They have no idea about the root cause of my problems, and are just replacing parts randomly hoping it will go away. Wasting my time in the process.


I called Apple Care and spoke to a senior advisor, who called the Apple Store on my behalf. I was told that if it happens again, to call them back, and they will work with me to resolve it. Suggesting they may give me a replacement if the Apple Store refuses to.

Aug 4, 2017 6:25 AM in response to Michael DN

I purchased a MacBook pro 15 inch with touchbar at the end of last year have been speaking to apple genius bar and support all day and on the phone for 3 hours and no one is taking it seriously that the is some sort of creature/insect/bug inside of the screen moving around despite me showing multiple videos and them seeing it in person when I took it to my local store today. I feel that the product should be replaced completely following prior issues and as speaking to a genius it seems that it could have only got inside through production of the machine. Really disappointing that this issue is just being shrugged off with there being nothing in place for this type of thing. Repairing the computer and the checks previously done are not even highlighting the issues I've had. Ive also had the popping issue which they never seemed to acknowledge on both occasions and also graphical glitch and speaker blown and it didn't even show speaker problems on there check.

Aug 6, 2017 5:19 AM in response to Michael DN

My 15" MBP MacBook Pro 2016 with Touchbar, Radeon Pro 460, 2.9GhZ i7, 1TB SSD (shipped January '17) has this popping issue - and now a new issue; the right speaker is failing. It starts up with a robust (normal) right speaker, a short time later the speaker instantly goes very tinny.

I talked to Apple Support two days ago, they seemed unaware of these issues?!? Finally, I insisted on dealing with advanced support. The popping noise they say, after they did some research, "is caused by the display". It went to the Apple Store yesterday; see my update below.

I moved to this MBP from my late 2009 17" MBP (which never had a problem). The difference between the two however is night and day - I love almost everything about the new MBP. It's a remarkable piece of technology and so fast!!


UPDATE: At my local Genius Bar yesterday I pressed for the option I was given in April to return the unit. Apparently that return option is called a "capture" (according to the person helping me) and is done when engineers want to investigate an emerging problem. WELL, that window of opportunity ended in this June!! That's when the engineers "determined the popping sound is caused by the display" according to the person helping me.

Now I'm reading here that repairs after June have been done for some on this forum and it didn't resolve the issue. This is so frustrating!! A $3500.00 machine that pops and has a faulty right speaker - and it's only 8 month old!

I will be so ****** if I send in my computer and then get it back with the same issue!! It honestly seems that Apple doesn't know the cause but is repairing the issue by trail and error (mostly error).

Aug 7, 2017 4:45 AM in response to dev_uRandom

What is interesting from this post to me is the actions of Apple Employees. They are known for having patience and being extremely friendly. In all the years I've dealt with Apple employees I've not encountered the level of defensive and almost rude. I do think they have to be VERY careful in what they say. I think the issue and message is controlled in true Apple fashion. However, when Apple trying to control an issue leads to employees, even managers being rude & disrespectful there is a problem. In my case, the manager disregarded my experience as he has more. He disregarded people having the issue because others weren't. He literally told me the people posting about this wasn't real and indicative. I responded it sure was real TO ME. He even asked me if I was media. I was HOLDING the MBP that had to be repaired for this issue and I'm being accused of asking too many questions. I AM NOT happy with how I was treated and decided I will be reaching out to Apple.

It's unfortunate. I do think he wasn't trying to be rude but he had to filter and manage every response. That isn't easy. But that doesn't mean US the customers are the enemy.

Aug 7, 2017 5:01 AM in response to SoCalDawg

I would like to add that my repair for a malfunctioning keyboard has gone well so far. The repair was done and back to me in 2 days. The keyboard seems to be working much better. My concern was, and is long term. Many have had this issue repeat. My issue took months to show up as I don't use my MBP everyday. In less than 6 months this very expensive repair would be on me, not Apple. Apple, not stating anything publicly, gets to absolve themselves of responsibility..unless I pay up the extra $250 for more warranty.


What I expressed to the manager is this is the first Apple product, in MANY..MANY.. that I don't have faith in. The people posting these issue are not lying. For the first time, instead of knowing it could last years without HAVING to replace it, I wonder if I will be left with a $600 bill to type on it in 6 months. I even bought a 2015 13" as an 'insurance ' policy as I will likely sell my 2016. Apple, you were better than this. I am not the only one that feels this way. All Apple has to do to protect us is to say something. Instead, I'm accused of being media while holding a repaired MacBook Pro.

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Popping Sound, MBP 2016

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