Popping Sound, MBP 2016

Thanks for the response, the sound is generated in two scenarios, first whenever the lid is opened after the laptop has been shut down or idle for 30 - 40 minutes. Second when I run CPU intensive tasks. I am able to recreate the popping sound almost every time by starting the laptop, then immediately running the Cinebench bench-marking application two to three times in a loop. The Cinebench application causes the laptop to heat up and the fans to kick in.

Will try and escalate this issue to senior advisers and see if that can help, even if it means a few more trips to their service center.

Do let me know if you were able to resolve the issue.

Im having this same issue with my Macbook Pro 15” with touchbar from 2016 it is the entry model so the one with the lowest specs.

I bought mine around april this year.

Im going to the apple store tomorrow to get this fix.

Possible the display and lid will be replaced, because that seens to be THE solution. I hope this will be it for me too.

Does anyone know if they can fix this in a day or do i have to leave my Macbook behind for a couple of days?

So i went to the Apple Store today in Amsterdam.

I explained everything to them about the popping sound and also some minor problem with the heat and keyboard.

The “Genius” first reply about the popping was ‘We are familiar with the problem, but there is no offical note on how to fix it, so we are not gonna preceed with a repairprocedure’

So i mention this thread with the apple community forum.

He did not care about it, could not get him to fix the display and lid..

He ran some hardware test and a diagnostic test.

He wanted me to leave the macbook behind, for a more deep investigation.. its gonna take 3 tot 5 days and it will cost me another trip to Amsterdam..

So long story short, service sucked..

Not that i want to force them to repair my display and lid, but if this seems to be the fix for many.

Keep you guys posted...

Hi,

I had a popping noise on my 15" MacBook Pro.

Really disappointed that such a noise could emanate from such an beautiful machine.

Took it to Genius. Played a video of the sound made. They took it away for 24 hours and replaced the screen. Now the noise has gone.

Received the system yesterday after they replaced the top case.

I can confirm that here have been no sounds (so far). I tried throwing every program I have installed at it, but theres been no pops yet.

It seems that replacing the top case is the correct solution.

Buongiorno,

ho lo stesso vostro problema, il mio mac book pro 15-inc,2016 la cosa assurda che al Genius Bar ** Roma mi hanno risposto che è tutto Normale!!!! e che anche cambiando il display il difetto continua, io non accetto questo difetto da un mac book pro che ho pagato euro 3,200!!!! mi consigliate a chi posso rivolgermi per rilvolvere il problema.

Grazie

Passqualino Caccamo

Roma

Italia

Hi,

I think I understand your Italian and understand your frustration. I guess the screen casings were faulty in 2016 , early 2017. You notice no one has complained about popping on the recently updated kabylake mac books. I think my replaced screen is a 2017 version. Try again at Genius they may get it right this time. Apple secretly know the issue and have fixed it.

Grazie per la risposta

proverò ad andare in un altro Genius Bar sperando che siano a conoscenza del problema, anche se alcuni in questo forum dicono che il problema non sia del display ma del case.

Grazie

I am about to buy a brand new one next month. I really hope this issue does not exist anymore on the new Kabylake units. I couldn't find any complaints for the newest models so far... It seems to have been sorted out...

Unfortunately, it's still an issue. At least, I got the newone with this problem one week ago. It's a 15" MacBook Pro space gray wit Radeon pro 560 graphic chip. And I request a replacement. So don't be too positive: ( Try to run some heavy software to heat Mac up and see if the noise come.

I have been reading every single post in this thread and been through all 46 pages. Actually it seems to either be at random, I have had my display replaced recently and like many others it no longer pops. Hopefully, it will continue to be like this, if not then I'd be quite disappointed. I weant through quite a lengthy process just to get to this point. I had the top case replace twice because they thought it would fix it at first then when they tried replacing the displayed they chipped the back of the top case! Thankfully they replaced it within two days but the whole process took me over a whole month to sort it out. I wish Apple just authorised a replacement MacBook at their resellers since their store is far from me, even though I purchased it directly.

Thought I would add my two–cents to this thread, for what it's worth.

I recently took my MBP into my local Apple Store and tried to replicate the issue in store. Obviously, with the noise in the store they were unable to replicate the problem. Therefore, I left it with them for a couple of days. They basically came back to me saying that I wasn't the only person to experience this issue globally (I did point them at this forum thread) and that Apple Care Engineering were aware of the problem and working on a fix. They seem to think it's a problem with the hinge mechanism. Until they come up with a solution, I've been told to just wait it out and keep an eye on the Support site or a recall.

Pretty frustrating having spent £2.5K on this thing.

It can be hard to replicate the issue if your macbook is not already cold or you have no program to get the fans working. I'd suggest that you contact Apple directly via the chat and discuss your experience with them at the store. They should tell you that the issue is known and that the display should be replaced. As many of the people before me have pointed out, the display replacement has fixed the issue.

Domani vado all'apple store ** Roma per la seconda volta e mi divertirò!!!! loro dicono ** non conoscere il difetto ma io dubito, ho scoperto che a display aperto se tu *** a pressare sul lato verso le cerniere il rumore lo fa anche a macchina calda, io telefonicamente ho detto che questa comminities si parla ** questo difetto ma qui in Italia non ne vogliono sapere, come faccio domani all'apple store a farli comunicare con la chat ** apple?

Grazie!!!

I also have the same issue with my 15" MacBook Pro 2016. I shoot some video as proof of the sound and then went to Apple Store to ask for a solution. They ended up helping me replace the display and the problem went away for now. I hope it will permanently fix this issue. Hope yours can also be fixed as well. Good luck!