A friend is using an ipad and the ipad mail was setup using gmail and hotmail. Friend uses hotmail. Whenever you select to write a new mail, it automatically wants to CC and BCC it. How can I stop the mail from using CC and BCC?
Thanks for your assistance
Its an ipad, I think an ipad air, less than year old,
iPad, iOS 10.1.1
Using the ipad IOS Mail app. When you tap the mail icon on the ipad, and want to start a message, or reply to a message, it automatically puts the return address in the Cc/Bcc:
The Settings> Mail > Always Bcc myself is off. Mail still wants to Cc/Bcc.
ipad is an ipad air and made in 2014.
The ipad did have a Gmail account on it first, but friend wants to use Hotmail. Since Gmail was on ipad first, could that be causing the problem? I do not see a Gmail app on the ipad
Hi. I'm not sure exactly what you mean by "CC and BCC". If they're using the iOS Mail app, you can turn off Settings > Mail > Always Bcc Myself, if that's what you mean. Of course, you can always add CC to more recipients when composing an email. If you're referring to a 3rd party mail app, like Gmail, please be more specific.
The account being used should make no difference. When I turn off Always BCC myself, I still see the Cc/Bcc line in mail, but it is blank, as it should be. Are you sure the setting is turned off? You could try force quitting Mail, to ensure that it reloads the settings.
Always BCC myself is off. When you open a new message, 1st thing it does is add this---- Cc/Bcc, From: ????@email.com Even if you tap reply, it puts Cc/Bcc, From: ????@email.com in that line
What is force quitting email?
You can force quit an app by double clicking on the Home button. Swipe left and right to find the app, then push it off the top of the screen. This makes the app exit, so that when you open it again it has to reload its data.
Hello,
I have tried using force quit, has not helped.
I also found out that both Gmail and Hotmail are using the Cc/Bcc. As soon as you start a new message or reply to a message, it puts information in the Cc/Bcc line.
Aha. This may be a clue. The iOS Mail app seems to treat the outgoing SMTP mail servers as a pool, not related to any particular account. If you go to Settings > Mail > Accounts, pick an account and tap on SMTP, you'll see the primary server and the other, backup, servers. I wonder if this happens when you're in one account, but using the other server to send the mail. Is it sending a copy to the sending account for its information?
I am not quite sure what you are saying....
But here is some info..........
I am listing what is showing under mail accounts...
Gmail Account .....
Primary Server - Gmail SMTP Server On
Other SMTP Servers.... smtp-mail.outlook.com Off
Add Server.....
Hotmail Account....
Outgoing Mail Server - SMTP smtp-mail.outlook.com On
Other SMTP Servers.... none
Hope some of this info helps
No. That blows my theory, since each account seems to be linked to its own SMTP server. I really have no idea why sending a bcc to yourself is enabled when you disable it. If this problem really hurts you, maybe it's time to look at a 3rd party mail app. Back when iOS 9 came out, Mail stopped working as I needed, so I switched to AltaMail (not free for multiple accounts). It is highly configurable, and not subject to whimsical updates from Apple. See http://mobile.eurosmartz.com/products/altamail.html for their blurb. I know there are other choices as well.
I accidentally hit SOLVED, problem is NOT solved
Hello,
I borrowed an ipad and found out that if ipad has just Gmail on it or just Hotmail, the mail works good. As soon as you put both on same ipad, that is when it puts info in the Cc/Bcc line.
Why?
Mail getting sent out using CC and BCC, how can I disable CC/BCC
