Apple Event: May 7th at 7 am PT
I did a software update for macOS Sierra last week and since then my computer won't go past the logon screen. It accepts my password and the progress bar works (although slowly) and when it gets to the end nothing happens. If I push enter at this point and a lot of code comes up and then it shuts down. I have tried every fix that I can find but nothing seems to work.
MacBook Pro, macOS Sierra (10.12.2)
Hi,
First, try a Safe Mode boot. That deletes system caches that can help after an update.
To start up in safe mode:
To leave safe mode, restart your Mac without pressing any keys during startup.
If that doesn't help, check the startup disk to see if it needs repairing using OS X Recovery.
Startup up your Mac while holding down the Command + R keys.
From there you should be able to access the built in utilities to verify and repair the disk if necessary and restore OS X using OS X Recovery.
* message edited by CS
Unfortunately my computer will not go into safe mode. I have tried everything I've read by people with similar problems. Everything I do takes me back to logon screen and asks for my password. When I enter my password I get the progress bar but it stops and doesn't boot the operating system.
I run into the same issue this week. MBP was working fine with High Sierra for a couple of weeks using my profile until my son logged in using his profile. MBP stopped working the very next day when I tried to login again. After entering password, it stalls on the progress bar. Can't enter into SAFE mode either. I run disk utility's first Aid and also run OS Recovery.. the issue is persistent.
Hi.
Did you try to boot in Safe Mode? Try safe mode if your Mac doesn't finish starting up - Apple Support
Cheers.
Macbook Pro stalls at logon screen.
