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Level 1

46 points

MacBook Pro 15" (2016) Crashing while connecting/disconnecting the LG 5K Monitor

I have the 2016 MBP 15" with 2.9 CPU, 2TB and 460 GPU with 4GB. I am using Mac OS X 10.12.2.

In one single day I have had 2 Mac OS Crashes and 2 Panic Errors, it has always happened after connecting or disconnecting the new LG 5K monitor. Here are the scenarios.

MBP closed in sleep mode, connect the 5K monitor through the Thunderbolt 3 cable (providing data and power) to use only the 5K monitor, the MBP will remain closed, after plugging it in I will press a key in the external keyboard or move the mouse to resume from sleep mode and the LG 5K Monitor screen will be black, and after 5-10 seconds I will get the panic message "You need to restart your computer, hold the power button for several seconds........." on the middle of the screen and the MBP will self reboot shortly after. I've been able to repeat this error by simply following the steps above 2 times within 15min. To me clearly seems to be something related to the Thunderbolt 3 connection or the handling of the external monitor when resuming from sleep. These is the information from the Console on the Panic errors, both Panic logs look the same:

Mon Jan 16 17:40:19 2017

*** Panic Report ***

Kernel Extensions in backtrace:

com.apple.iokit.IOGraphicsFamily(513.1)

dependency: com.apple.iokit.IOPCIFamily(2.9)

com.apple.kext.AMDSupport(1.4.8)

dependency: com.apple.iokit.IOACPIFamily(1.4)

dependency: com.apple.iokit.IOPCIFamily(2.9)

dependency: com.apple.iokit.IOGraphicsFamily(513.1)

dependency: com.apple.AppleGraphicsDeviceControl(3.13.78)

com.apple.kext.AMD9500Controller(1.4.8)

dependency: com.apple.iokit.IOACPIFamily(1.4)

dependency: com.apple.iokit.IOPCIFamily(2.9)

dependency: com.apple.kext.AMDSupport(1.4.8)

dependency: com.apple.iokit.IOGraphicsFamily(513.1)

com.apple.kext.AMDFramebuffer(1.4.8)

dependency: com.apple.iokit.IOACPIFamily(1.4)

dependency: com.apple.iokit.IOPCIFamily(2.9)

dependency: com.apple.kext.AMDSupport(1.4.8)

dependency: com.apple.iokit.IOGraphicsFamily(513.1)

The second problem caused the computer to crash, here is the description of the situation: Last night I had the MBP closed connected to the 5K monitor using only the monitor, no internal display. I put it to sleep before going to bed. Today in the morning I did not open the MBP, I just unplugged the Thunderbolt 3 cable to disconnect the LG 5K monitor and take the MBP with me to the office. Once I got there I just plugged (at 8:11AM) the laptop the the AC via the Apple USB-C cable and the Apple 87W AC adapter, the MBP was still closed, in sleep mode I would assume. The around 8:15AM I opened the laptop to find out it has crashed and the login screen after a restart was there, no resume from sleep. Same thing happened later in the day after I came home, this is the information from the Console:

Crash at 8:11AM Today (look at the AmbientDisplayAgent):

Process: com.apple.AmbientDisplayAgent [15057]

Path: /System/Library/PrivateFrameworks/AmbientDisplay.framework/Versions/A/XPCServic es/com.apple.AmbientDisplayAgent.xpc/Contents/MacOS/com.apple.AmbientDisplayAgent

Identifier: com.apple.AmbientDisplayAgent

Version: 1.0 (1)

Code Type: X86-64 (Native)

Parent Process: launchd [1]

Responsible: com.apple.AmbientDisplayAgent [15057]

User ID: 0

Date/Time: 2017-01-16 08:11:26.029 -0600

OS Version: Mac OS X 10.12.2 (16C67)

Report Version: 12

Anonymous UUID: 5C048B2B-4801-AEE4-C57A-202B6A1E3822

Sleep/Wake UUID: B9B2EB86-667C-4404-8556-9870749821DD

Time Awake Since Boot: 150000 seconds

Time Since Wake: 6 seconds

System Integrity Protection: enabled

Crashed Thread: 3 Dispatch queue: com.apple.root.default-qos.overcommit

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [0]

Application Specific Information:

objc_msgSend() selector name: isEqual:

Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fffe729e38a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fffe729d7d7 mach_msg + 55

2 com.apple.CoreFoundation 0x00007fffd1c1fc94 __CFRunLoopServiceMachPort + 212

3 com.apple.CoreFoundation 0x00007fffd1c1f121 __CFRunLoopRun + 1361

4 com.apple.CoreFoundation 0x00007fffd1c1e974 CFRunLoopRunSpecific + 420

5 com.apple.Foundation 0x00007fffd3633612 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277

6 com.apple.Foundation 0x00007fffd36334ea -[NSRunLoop(NSRunLoop) run] + 76

7 libxpc.dylib 0x00007fffe73db89b _xpc_objc_main + 731

8 libxpc.dylib 0x00007fffe73da2e4 xpc_main + 494

9 com.apple.AmbientDisplayAgent 0x0000000103c528a5 main + 298

10 libdyld.dylib 0x00007fffe7177255 start + 1

Crash at 5:50PM today (same AmbientDisplayAgent):

Process: com.apple.AmbientDisplayAgent [209]

Path: /System/Library/PrivateFrameworks/AmbientDisplay.framework/Versions/A/XPCServic es/com.apple.AmbientDisplayAgent.xpc/Contents/MacOS/com.apple.AmbientDisplayAgen t

Identifier: com.apple.AmbientDisplayAgent

Version: 1.0 (1)

Code Type: X86-64 (Native)

Parent Process: launchd [1]

Responsible: com.apple.AmbientDisplayAgent [209]

User ID: 0

Date/Time: 2017-01-16 17:50:05.171 -0600

OS Version: Mac OS X 10.12.2 (16C67)

Report Version: 12

Anonymous UUID: 5C048B2B-4801-AEE4-C57A-202B6A1E3822

Sleep/Wake UUID: 74BCEADF-96E1-4B71-BA28-93E605DA9C0B

Time Awake Since Boot: 100 seconds

System Integrity Protection: enabled

Crashed Thread: 2 Dispatch queue: DispEventQueue

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [0]

VM Regions Near 0x18:

-->

__TEXT 000000010239e000-00000001023a5000 [ 28K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/AmbientDisplay.framework/Versions/A/XPCServic es/com.apple.AmbientDisplayAgent.xpc/Contents/MacOS/com.apple.AmbientDisplayAgen t

Application Specific Information:

objc_msgSend() selector name: isEqual:

Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fffb2c5838a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fffb2c577d7 mach_msg + 55

2 com.apple.CoreFoundation 0x00007fff9d5d9c94 __CFRunLoopServiceMachPort + 212

3 com.apple.CoreFoundation 0x00007fff9d5d9121 __CFRunLoopRun + 1361

4 com.apple.CoreFoundation 0x00007fff9d5d8974 CFRunLoopRunSpecific + 420

5 com.apple.Foundation 0x00007fff9efed612 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277

6 com.apple.Foundation 0x00007fff9efed4ea -[NSRunLoop(NSRunLoop) run] + 76

7 libxpc.dylib 0x00007fffb2d9589b _xpc_objc_main + 731

8 libxpc.dylib 0x00007fffb2d942e4 xpc_main + 494

9 com.apple.AmbientDisplayAgent 0x00000001023a08a5 main + 298

10 libdyld.dylib 0x00007fffb2b31255 start + 1

Please any help or advice on what could be the root cause will be appreciated, thanks

MacBook Pro with Retina display, macOS Sierra (10.12.2)

Posted on Jan 16, 2017 5:50 PM

Best reply

masterbeat

Level 1

16 points

Posted on Jan 23, 2017 7:12 PM

I am having the exact same issue. The integration of the new MacBook Pro and the Ultrafine monitor his HORRIBLE. Throughout the day, if the computers go to sleep, the LG UltraFine will not come back on. Or, the MacBook will just restart, and the error report is SleepWakeFailure.

Not only that, but hot swap plugging (unplugging the monitor or vice versa) to pick up the laptop and take with you rarely works, causing one or the other to go blank and not come back.

Also sleep in general is very inconsistent with the new MacBook Pro 2016 with Touchbar.

All in all, the whole integration of the OS, the sleep/wake, and the new LG monitors seems like the old days when I was using a Windows laptop where none of those things were reliable.

I was always amazed at how well the Mac could hotswap on and off with Apple's Thunderbolt Display, how reliable and fast Sleep/Wake were, etc.

Now it's an utter disaster.

I am really wishing I hadn't sold top of the line MacBook Pro 2015 Retina and 27" Apple Thunderbolt Display. Those were reliable and worked perfectly all the time. The new LG and new MacBook Pro Touchbar - not so much.

So Apple, before I start wanting a refund, is this hardware or software related? Hoping software, but if not, you've got a computer and 2 LG 5K displays on their way back to you.

View in context

265 replies

rdvii

Level 1

13 points

Jan 20, 2017 9:37 AM in response to logicito

I have this issue too! If I disconnect the LG 5K monitor, and then later open my 15" MacBook Pro (Late 2016), a message is displayed that informs me that the system crashed, and will reboot in a few seconds. Very Frustrating!

logicito Author

Level 1

46 points

Jan 20, 2017 9:39 AM in response to rdvii

I have disabled Power Nap and Wifi access while in sleep mode while connected to the AC adapter and the problem has been almost 100% resolved. I've also read that the latest 10.12.3 Beta 4 solve the problem as well. You can try any of them and see if it works for you, probably the first option is the most straight forward.

Jan 26, 2017 1:48 PM in response to logicito

I upgraded to the new OS that is supposed to fix this, seems to have fixed the crash that was always occuring after wake from sleep.

However now the monitor and the laptop will just intermittently start to flicker and come on and off after a few minutes, every few minutes, making it unusable. THis happens for a while then stops. Computer seems to be stable after a reboot for a while, but the longer you're up and running (God forbid you stop working and let a power management or screen saver go active), then everything starts to go to ****.

It's almost unusable after a period with the monitors going on and off. It acts like the monitor is losing connection or similar, or a graphic mode is changing, constantly, on it's own. Sometimes the LG UltraFine will go blank and no amount of unplugging it and plugging it back in will help - it stays "off" and "disconnected" until a reboot.

Basically the LG UltraFine is a DISASTER. Whoever put this out in it's current condition as the ONLY Thunderbolt 3 "made for MacBook Pro" monitor should be shot. I miss the Apple Thunderbolt displays. My old Macbook 2015 Retina and and Thunderbolt display were rock solid. Now i feel like i've returned to the world of Microsoft Windows.

I finally bit the bullet and called support, and they seem to know things are pretty majorly screwed up as you get escalated to a manager that tries to troubleshoot and says they already know of issues and also say the LG can't be near a WiFI router (where is my WiFi router they ask?) Crazy. I don't have a wi-fi router near, but i have a WiFI phone, I have fancy studio (audio) monitors next to it (as anyone would in a studio, and as i did with Thunderbolt Display with no issue).

If the LG can't be near office equipment without these issues, then they have a major problem on their hands not just with software, but with hardware.

Now not sure if I should wait around for a hopeful fix or get these back to the store for a refund (i bought 2).

Feb 3, 2017 7:10 PM in response to logicito

2016 MacBook Pro's Crash daily when connected to the LG 5k Ultrafine display. I find my Macbook (13") will crash while working, while sleeping, with the clamshell open or closed, the cause is consistently random but only when connected to this display. I've tried SMC & PRAM Reset, Clean OS install (10.12.3), etc, etc. Feels like a thunderbolt or video card issue but clearly a interrelated software bug in MacOS. So frustrating for brand new excessively priced hardware. Multiple calls with Apple support but no answers. At this point I'm fully ready to abandon 25 years of Mac life for an inexpensive windows 10 setup. I mean if it's gonna be a buggy crashing time wasting nightmare anyways, especially on the best of what Apple has to offer, there is zero reason to stay on the platform.

punkypj

Level 1

4 points

Feb 16, 2017 3:49 PM in response to logicito

I have the 13" new MacBook Pro and every single time I disconnect the thunderbolt 3 cable from my LG 5K the laptop hangs on a black screen with just the touch bar illuminated, but unresponsive. It takes a full hard reset to reboot the laptop each time.

How has apple not tested this thing with its new laptops!?

oborseth

Level 1

4 points

Mar 6, 2017 10:24 PM in response to logicito

Same issue except my monitor is an Acer GN246HL. The laptop is a brand new 13" MacBook Pro. The monitor never shows anything and the laptop does not detect it. If I power the monitor off and then turn it back on the kernel will panic and the laptop crashes. Awesome.

Doug F.

Level 2

189 points

Mar 14, 2017 5:37 PM in response to logicito

I will note that I have essentially the same problems as noted here, except I have a different USB-C monitor, a 38"

Acer XR382CQK. I have the (2016) 13" Touch Bar MBP, maximally configured.

In /Library/Logs/DiagnosticReports today I have three Kernel GPU Restart files from earlier today, when the laptop went totally insane and had to be rebooted due to graphics going crazy.

Additionally, the laptop sometimes stops getting power from the monitor until you switch it to a different port.

Finally, the laptop cannot wake from sleep while connected to the USB-C monitor. I have two "Sleep Wake Failures" in the log directory from earlier today. One of them literally has nothing in it except something about a Watchdog. It's the shortest diagnostic report ever.

What a shame.

I'm going to try a USB-C to DisplayPort cable and see if that fixes it, but that sort of breaks my intended workflow which uses three Thunderbolt 3 connections and a monitor/power connection. I guess I will have to daisy chain some more.

I would love to hear of a fix.

mjf0404

Level 1

4 points

Mar 17, 2017 9:07 AM in response to logicito

I am also having the same problem as the second one listed here, and I am using an Apple Thunderbolt Display with a Thunderbolt 2>3 adapter rather than the LG. This happens to me just about every time the computer sleeps for more than a couple of minutes while in clamshell mode (closed). If I keep the lid open on my desk, it can be clunky coming back from sleep but it does not crash and mostly works fine.

tecjen

Level 1

4 points

Mar 30, 2017 10:31 PM in response to logicito

I also have a problem with disconnecting the LG ultrafine 5K from my macbook pro 15" 2016, it is so annoying that I cant move around the office buildings without having to restart (force restart) after disconnecting the monitor.

Never had this kind of problem before with previous Macbooks Powerbooks

Apple fix this!

drc37

Level 1

8 points

Apr 19, 2017 7:25 PM in response to logicito

Similar issue. My laptop display doesn't come back on if I disconnect the dual LG monitors to quickly. I basically have to unplug them one at a time and let the monitors readjust. Or, the monitor won't come back on later. I basically have to force restart (hold power button).

ajc308

Level 1

4 points

May 2, 2017 3:37 AM in response to logicito

This happens to me at least once a week when my 13" MBP with TB goes to sleep. I'm starting to keep a log of my panic reports now, here's mine from this morning:

Anonymous UUID: EC437062-109D-952F-FD6D-C6C53747BDAC

Tue May 2 06:20:55 2017

*** Panic Report ***

panic(cpu 2 caller 0xffffff800aa011bd): Kernel trap at 0xffffff7f8d15f0a7, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000028, CR3: 0x000000000e2fb000, CR4: 0x00000000003627e0

RAX: 0x0000000000000001, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0xffffff802cc4b8d0

RSP: 0xffffff91f6e33cf0, RBP: 0xffffff91f6e33dc0, RSI: 0x0000000000000000, RDI: 0xffffff802cc4b8d0

R8: 0x000033d629b28805, R9: 0x1dd99b4e57a374a3, R10: 0x0000000000000000, R11: 0xffffff81e8716058

R12: 0x0000000000000001, R13: 0xffffff81a829e000, R14: 0x00000000e00002c7, R15: 0xffffff91f6e33de8

RFL: 0x0000000000010202, RIP: 0xffffff7f8d15f0a7, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000028, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 0, VF: 1

Backtrace (CPU 2), Frame : Return Address

0xffffff91f6e33980 : 0xffffff800a8ec3ec

0xffffff91f6e33a00 : 0xffffff800aa011bd

0xffffff91f6e33be0 : 0xffffff800a89d543

0xffffff91f6e33c00 : 0xffffff7f8d15f0a7

0xffffff91f6e33dc0 : 0xffffff7f8d1497f1

0xffffff91f6e33e20 : 0xffffff7f8d18a99e

0xffffff91f6e33e70 : 0xffffff7f8d16d107

0xffffff91f6e33ee0 : 0xffffff800aebcfaf

0xffffff91f6e33f30 : 0xffffff800aebb811

0xffffff91f6e33f80 : 0xffffff800aebadf6

0xffffff91f6e33fb0 : 0xffffff800a89a8f7

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelSKLGraphicsFramebuffer(10.2.4)[AC8B18BD-271B-3170-BA 8C-8D41466A9C4A]@0xffffff7f8d13f000->0xffffff7f8d309fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[C6E3195E-A0D7-3B71-B5F4-9EE9E182D4FC]@0xffffff 7f8b132000

dependency: com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xfffff f7f8b5af000

dependency: com.apple.iokit.IOAcceleratorFamily2(311.11)[41BE9F49-4998-3297-9EF6-9972DD38B0 9E]@0xffffff7f8d094000

dependency: com.apple.iokit.IOReportFamily(31)[B14DC3D3-7250-3DA3-BF50-C666EBEDAF4C]@0xffff ff7f8bd92000

dependency: com.apple.AppleGraphicsDeviceControl(3.14.41)[781CA97C-27C8-35C2-BDF3-44C535394 021]@0xffffff7f8d133000

dependency: com.apple.iokit.IOGraphicsFamily(514.10)[E197EF14-F55B-3B9C-B903-91258C9CA382]@ 0xffffff7f8be54000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

16E195

Kernel version:

Darwin Kernel Version 16.5.0: Fri Mar 3 16:52:33 PST 2017; root:xnu-3789.51.2~3/RELEASE_X86_64

Kernel UUID: 06F94FD7-451F-34A1-B13C-D68FF7EDE0A0

Kernel slide: 0x000000000a600000

Kernel text base: 0xffffff800a800000

__HIB text base: 0xffffff800a700000

System model name: MacBookPro13,2 (Mac-66E35819EE2D0D05)

System uptime in nanoseconds: 56994905641839

last loaded kext at 56990908441488: com.apple.driver.AppleUSBAudio 308.6 (addr 0xffffff7f8d9e2000, size 364544)

last unloaded kext at 53268965933639: com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2 (addr 0xffffff7f8ce7b000, size 49152)

loaded kexts:

com.apple.filesystems.smbfs 3.1.2

com.apple.driver.AppleHSBluetoothDriver 114

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 110.23.17

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleGraphicsDevicePolicy 3.14.41

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.driver.AppleHDA 279.48

com.apple.driver.pmtelemetry 1

com.apple.driver.AppleIntelPCHPMC 1.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 5.0.4f18

com.apple.driver.AppleHIDALSService 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleIntelSKLGraphics 10.2.4

com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.2.4

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleEmbeddedOSSupportHost 1

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleBacklight 170.9.14

com.apple.driver.AppleMCCSControl 1.3.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 40

com.apple.filesystems.hfs.kext 366.50.19

com.apple.driver.AppleTopCaseHIDEventDriver 114

com.apple.driver.AirPort.Brcm4360 1150.9.1a2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 5.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 5.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 172

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleUSBAudio 308.6

com.apple.driver.AppleThunderboltPCIUpAdapter 2.1.2

com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2

com.apple.nke.ppp 1.9

com.apple.driver.IOBluetoothHIDDriver 5.0.4f18

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 279.48

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOBluetoothHostControllerUARTTransport 5.0.4f18

com.apple.iokit.IOBluetoothHostControllerTransport 5.0.4f18

com.apple.driver.AppleHDAController 279.48

com.apple.iokit.IOHDAFamily 279.48

com.apple.iokit.IOBluetoothFamily 5.0.4f18

com.apple.iokit.IOSurface 159.6

com.apple.AppleGraphicsDeviceControl 3.14.41

com.apple.iokit.IOAcceleratorFamily2 311.11

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.iokit.IOSerialFamily 11

com.apple.driver.AppleGraphicsControl 3.14.41

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 514.10

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 514.10

com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1

com.apple.iokit.IOAudioFamily 205.15

com.apple.vecLib.kext 1.2.0

com.apple.driver.usb.IOUSBHostHIDDevice 1.1

com.apple.driver.usb.cdc.ncm 5.0.0

com.apple.driver.usb.AppleUSBiBridge 1.0

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1

com.apple.driver.AppleUSBHostMergeProperties 1.1

com.apple.driver.CoreStorage 540.30.1

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.usb.AppleUSBHub 1.1

com.apple.driver.AppleHIDKeyboard 199

com.apple.driver.AppleMultitouchDriver 368.14

com.apple.driver.AppleInputDeviceSupport 76.6

com.apple.driver.AppleThunderboltDPInAdapter 5.0.2

com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.2

com.apple.driver.AppleHPM 3.0.9

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleHSSPIHIDDriver 49

com.apple.driver.AppleThunderboltNHI 4.5.3

com.apple.iokit.IOThunderboltFamily 6.5.6

com.apple.driver.AppleHSSPISupport 49

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.1

com.apple.driver.usb.AppleUSBXHCI 1.1

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.1

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.DiskImages 444.50.16

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 5.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro13,2, BootROM MBP132.0226.B15, 2 processors, Intel Core i7, 3.3 GHz, 16 GB, SMC 2.37f20

Graphics: Intel Iris Graphics 550, Intel Iris Graphics 550, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x157), Broadcom BCM43xx 1.0 (7.21.171.124.1a2)

Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports

Network Service: USB 10/100/1000 LAN, Ethernet, en9

Network Service: Wi-Fi, AirPort, en0

PCI Card: pci1b73,1100, USB eXtensible Host Controller, Thunderbolt@70,0,0

USB Device: USB 3.0 Bus

USB Device: USB2.0 Hub

USB Device: USB Receiver

USB Device: iBridge

USB Device: USB3.0 Hub

USB Device: USB 10/100/1000 LAN

USB Device: USB 3.0 Bus

USB Device: USB3.1 Hub

USB Device: Hub

USB Device: LG UltraFine Display Camera

USB Device: USB2.1 Hub

USB Device: Hub

USB Device: USB Controls

USB Device: USB Audio

Thunderbolt Bus: MacBook Pro, Apple Inc., 15.14

Thunderbolt Device: UltraFine 5K, LG Electronics, 1, 9.4

Thunderbolt Bus: MacBook Pro, Apple Inc., 15.14

May 2, 2017 5:54 AM in response to ajc308

And in related news, Apple is about to break a quarter trillion dollars in the bank. Money made off their gullible customers that gave them their hard earned money and got a hot mess in exchange.

Maxed out 15" MBP and two 5K monitors, and haven't had an uptime higher then 3 days. My old 2012/TB combo would only reboot when I told it to for patching (usually every 30days). I'd put it to sleep and disconnect the monitor at least twice a day, everyday! Now just one such move and I have to complete a hard reset! Sad state of affairs at Apple :-(

I'll be moving all my images and videos and moving away from Apple. Got to find a poor sap to buy the piling steam of crap I got suckered into!

May 3, 2017 5:35 AM in response to logicito

I have the same problem. I changed from a MacBook Pro 17 mid 2009 to the new MacBook Pro 15" with touchbar.

I had never problems with connecting my Dell 27" Monitor to my 17" MacBook Pro, but with the new MacBook its a total mess. Everytime i disconnect the MacBook from the Monitor the System crashed and i have to reboot.

I tried several cables the last one was a usb-c to displayport. Always the same.

Very disappointing!

May 16, 2017 10:10 PM in response to logicito

Has anyone tried 10.12.5 to see if the issue is resolved? Also, do we know yet if this is an issue Apple can fix with a software updated or is the issue on LG's end?

I have a client with 3 of these and they are experiencing kernel panics, dimmed displays when connecting monitor, USB ports not being recognized, but the kernel panic issue is the biggest thorn in our side.

Jun 20, 2017 11:19 AM in response to drc37

We're past mid-june and I'm experiencing the same issues as everyone above with my MBP 13" in combination with a Lenovo Thinkvision X1 Display (which is a fine piece but inferior to the former apple displays).

Hopefully this will be fixed with High-Sierra... My former MBA + Apple Cinema Display 24" did a better job and I am quite disappointed.

I'm no fan of any computer company. These are only work horses to me (ridden hard and put away wet). Apple used to make the best pro-grade devices until now, lasting more than twice as long as any Thinkpad without any trouble. But now... What to do ? Back to a Thinkpad ?

MacBook Pro 15" (2016) Crashing while connecting/disconnecting the LG 5K Monitor