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Weight Watchers app and Apple Health Not Syncing

Inside the Apple Health app - under Data Sources and Access - Weight watchers does not show as an app to share apple health information with. Any Ideas? I cannot get information into the weight watchers app. It is getting from the watch to the phone and is working properly in every other way. The fact of it not being in the access area of Apple Health is my only thought? All Help Appreciated

iMac (27-inch, Late 2013), iOS 8.1.2

Posted on Jan 16, 2017 5:04 PM

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Jan 16, 2017 5:07 PM in response to red66

Hi


Another user has recently reported experiencing the same issue.


I suggest that you consult the WeightWatchers support resources and/or contact the developer for assistance with using their app:


WeightWatchers support:


More information:

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Mar 23, 2017 4:48 PM in response to red66

Mine has worked in the past and every once in a while suddenly stops.

I googled this and got here even though I am looking on an iPhone, I would imagine it is the same for the watch.


It is 2-step process and honestly, I am not sure which one comes first

In the apple health app, you have to set the weight watchers app as a “source”


(I double checked this first)

In the weight watchers app go to activity settings > device > apple health

For whatever reason the WW app is calling the apple health app a “device"


I did that, and now it works.

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Apr 25, 2017 11:26 AM in response to red66

Hi,


Mine finally worked but I had to uninstall the WW app on my actual apple watch.

I first when to the watch app on my iphone and selected do not show on the watch.

Then I reinstalled WW app on my phone and re-connected the apple health device within WW.

These seemed to do the trick

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Weight Watchers app and Apple Health Not Syncing

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