Health is suddenly empty

This afternoon I saw my health dashboard filled with all my data from MyFitnessPal and my Apple Watch. Later this day I went to the gym and my Apple Watch registered my sports. When I came home and took a look in my health on my phone, and it was suddenly empty? Only water, cycling minutes, work-outs and hours stand are filled with correct data, the rest is empty. I already rebooted my phone twice but the problem still exists. Does anybody know the solution?

Posted on Jan 18, 2017 1:23 PM

Reply
1 reply

Jan 19, 2017 6:52 PM in response to beefje16

Hi beefje16,


I understand that your Health data has suddenly disappeared from your iPhone. If you have created an encrypted back to iTunes, you can try restoring the data from that back up.


About encrypted backups in iTunes


Restore your iPhone, iPad, or iPod touch from a backup



If no backup was created, you can check to see if the data sources are still available in the Health App. Manage Health data from multiple sources on your iPhone, iPod touch, or Apple Watch



View your data sources

You can see all of the sources that share data to the Health app.

  1. Open Health and tap Health Data.
  2. Tap a category, like Activity. You can also swipe down to reveal the search bar, then enter what you're looking for.
  3. Tap a data type, like Steps.
  4. Tap Data Sources & Access.

Depending on the type of data you select, you might see your iPhone, iPod touch, or Apple Watch, and you might also see other third-party sources.

To see all of the data contributed by a source, tap the Sources tab at the bottom, then tap the app or device. From here, you can choose categories that you want the source to access in the Health app.



Thanks for using Apple Support Communities to post your question. Let us know if this gets your Health data back onto your iPhone.


Have a nice day.

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Health is suddenly empty

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