POWER/LOCK BUTTON STUCK - iPhone 7 Plus

Hi Stephanie

Your iPhone - including the Sleep/Wake button - is covered as standard by Apple's Limited Warranty (for one year, in the US, for example) against defects in materials and workmanship (but not against accidental damage or misuse).

It may help to follow the steps here, including checking for any debris or dirt around the button and cleaning it with a soft cloth:

Get help with buttons and switches on your iPhone, iPad, or iPod touch - Apple Support

If the issue persists, contact Apple Support, make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your iPhone to be inspected and, if service is recommended, to establish your available service options:

• Contact - Official Apple Support
• https://twitter.com/applesupport
• http://www.apple.com/retail/geniusbar/
• https://locate.apple.com

Hi,

Do you mean the button won't press in?

If that's the case, it will be covered by warranty as Apple give you 1 year free.

Take it to your nearest Apple Store and they will fix it for you.

Jack.