SanDisk Connect Wireless Stick by browser

Question

SanDisk Connect Wireless Stick by browser

Anyone managed to talk to a SanDisk Connect Wireless Stick 200GB using a browser? The manufacturer blurb says it's possible - as does Apple's advertising ("without using SanDisk App"), but I can't do it. I can connect to the stick's wifi ok, but when I type https://www.sandisk.com/myconnect into my browser, i get only the following :

No problems connecting with my iPad and my iPhone.

Thanks.

iMac, macOS Sierra (10.12.2), Safari 10.0.2

Posted on Jan 19, 2017 4:55 AM

Reply

Answer 1

chris_g1

Community Specialist

Jan 21, 2017 5:43 AM in response to georgefromsouthampton

Hi George,

I understand that you have a wireless storage device that you're able to connect to fine with your iPhone and iPad, but you are unable to access it from your iMac with macOS Sierra. I know it's nice to be able to connect to all of your devices, so I'm happy to help.

Since you are having this issue on an iMac, it's the only one of the devices you've mentioned that has the ability to use both ethernet and Wi-Fi for internet access. Because of this if you have an ethernet cable plugged in, your iMac may be prioritizing that connection over the Wi-Fi.

Use the steps in the following article to change the priority of your adapters so that it uses the Wi-Fi connection first:

macOS Sierra: Change the order of the network ports your computer uses to connect

Choose Apple menu > System Preferences, then click Network.

Click the Action pop-up menu , then choose Set Service Order.

Drag services into the order you want.

Click OK, then click Apply to make the new settings active.

Thanks for using the Apple Support Communities. Cheers!

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Answer 2

Jan 21, 2017 5:56 AM in response to chris_g1

Thanks Chris.

I'm trying to access the drive as https://www.sandisk.com/myconnect ; is that correct?

I've tried making ethernet no 1 and wifi no 2, removing the ethernet plug in the expectation that will allow wifi to be no 1 temporarily, but it doesn't work.

I also tried making wifi no. 1 but that doesn't work either. The browser tells me it can't establish a secure connection to the server and can't load the page. N.B. I have changed the name of the SD and given it a password.

Is it not possible for my iMac to be connected to my home network by ethernet and the SD by wifi?

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Answer 3

dialabrain

Level 10

135,311 points

Jan 21, 2017 7:24 AM in response to georgefromsouthampton

georgefromsouthampton wrote:

Is it not possible for my iMac to be connected to my home network by ethernet and the SD by wifi?

FWIW, I wouldn't think so. I don't know of any way to connect to two networks simultaneously.

Have you tried connecting with a different browser?

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Answer 4

Jan 21, 2017 7:49 AM in response to dialabrain

Thanks dialabrain.

I set wifi as first option in networks and success in connect to the SanDisk using Chrome. Safari still wont connect to the SanDisk.

Incidentally, its the same with my HP C4380 printer; I can't connect to it through Safari but can do so thro' Chrome.

Bizzarre?

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Answer 5

dialabrain

Level 10

135,311 points

Jan 21, 2017 7:55 AM in response to georgefromsouthampton

Welcome. A little but sometimes there's some minor difference that can make one browser work and another not.

This would be much easier if I had the SanDisk to try.

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Answer 6

Jan 21, 2017 7:58 AM in response to dialabrain

I bought it to act as a 'big disc' and ** for use with iPad and iPhone where the web is not accessible. Time will tell its value . . . . .

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Answer 7

dialabrain

Level 10

135,311 points

Jan 21, 2017 8:02 AM in response to georgefromsouthampton

Well you did say it works with your iPad and iPhone so at least it has some value.

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Answer 8

Oct 21, 2017 9:27 AM in response to georgefromsouthampton

Hi all,

I have the same problem but when I use firefox all works normal

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