report a problem

i need to refund app games

iPhone 7 Plus, iOS 10.2

Posted on Jan 19, 2017 6:34 PM

Reply
1 reply

Jan 19, 2017 7:11 PM in response to Mggrfn

We can't do anything about a refund, we are just other users like yourself. Read this:


http://www.apple.com/legal/internet-services/itunes/us/terms.html - "All sales and rentals of products are final."


Apple may make limited refunds solely at their discretion.


Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - https://support.apple.com/HT204084


iTunes Store charges on credit and debit card statements - https://support.apple.com/HT201382 - "See an unfamiliar iTunes Store or App Store charge? Before you contact Apple, check your iTunes Store purchase history for more details."


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


Other ways to contact iTunes Store Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

report a problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.