Macbook Air Early 2015 Logic Board Failure

My MacBook Air, which is less than a year and half old, had a logic board failure out of nowhere.


The problem started with Macbook not detecting the battery. It was not powering on. I connected it to AC power adapter and it powered on normally. The battery sign had a cross [x] sign over it.


I took it to Authorised apple service centre. After running diagnostics, they told me over phone that the motherboard needs to be replaced and it will cost 38,500 INR ($565). Its just been 3-4 months out of warranty. When I asked them about the cause of the problem, they told me that they couldn't identify.


I found many similar posts on the discussion board, where users have reported the same issue.


I don't know if I can convince myself to buy an apple product. Really disappointed.

MacBook Air, iOS 10.2

Posted on Jan 20, 2017 5:22 AM

Reply
5 replies

Sep 12, 2017 11:05 AM in response to jaskaran93

For me I got issues within 6 months after purchase ( INR 70,000 ) of my Mac Book Air. I gave it to replacement to Authorized Apple repair center in Gopalan Mall Bengaluru. Device was with them for about 3 months as they diagnose-repair cycle continued. They had replaced Logic board. Now I got back device. After next 3 months my warranty expired. Then it worked well for next 12 months.

And now it depends on MAC air shim whether it wants to start or not. Sometimes it just shuts down all of sudden. I went to a different authorized service center this time. They suggested its logic board failure i.e. within 1 year and 3 months after its replacement was done last time and the repair cost now in Sept 2017 is ( approx INR 45,000) while new Mac air with twice the RAM, intel core 5 processor costs INR 60000.

Effectively I ended up paying INR 70000 for 21 month usage. i.e. INR 3500 per month. Is it worth ?

So much downtime for repair and lack of reliability of the APPLE product left bad taste in the mouth.

Nov 18, 2017 7:24 PM in response to jaskaran93

I bought a brand new Apple MacBook Air in March of 2015, fast forward to November 2017 and my MacBook has died. My machine was in excellent condition and only left the house a handful of times - never dropped it, never spilt anything on it (Guiness Bar confirmed I did nothing wrong as far as they can tell). I’m extremely upset and disappointed with Apple and I’ll be making it known to everyone in my circle. How does such a major hardware component fail in such a short time? How does Apple not stand behind their products? They want half the price of a brand new MBA to fix their faulty product. When I question the quality of their product and asked if I had a dud, the response is we never know when this kind of stuff will happen or why - based on this thread, I think that’s a lie. They obviously know their products’ logic boards don’t work.


What’s even more unbelieving, I only bought such an expensive machine because an Apple laptop was supposed to be high quality and last for years - what a joke! Don’t waste your hard earned money on such a joke of a company. Obviously, no tech company, Apple included, can figure out how to make a quality machine. Even Apple’s cell phones can’t last more than 2 years without failing - I can’t believe people keep giving them so much money. I WAS converting all my technology to Apple products but you better believe that isn’t happening anymore - NEVER BUYING AN APPLE PRODUCT AGAIN!!

Jan 20, 2017 5:30 AM in response to jaskaran93

let apple know here.

www.apple.com/feedback


going forward I suggest you or anyone else consider getting Apple Care when you invest in an Apple device. You have one year to decide to do for Apple computers. While most computers predisposition to fail do so in the first year I have had dozens I support do so shortly after the standard warranty and the Apple Care has saved the companies I work with a substantial sum in those instances. Additionally if you are disappointed with Apples product line and wish to look at other brands and see what they offer compared to Apples price point you are encouraged to do so.


I know I have.

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Macbook Air Early 2015 Logic Board Failure

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