Air Drop not working in ios 10.2

I am not able to turn on or off air drop from the control center of my iPhone 7plus. When I touch on Airdrop it won't respond. Airplay is right next to it and it responds fine.

iPhone 7 Plus, iOS 10.2

Posted on Jan 20, 2017 8:35 AM

Reply
1 reply

Jan 21, 2017 12:19 PM in response to gcbarracuda79

Hi gcbarracuda79,

I understand that you are unable to turn on AirDrop on your iPhone, but AirPlay works fine. I know it's nice to use this feature to send files to nearby friends, so I'm happy to help.

First, check to make sure this feature is not disabled using Restrictions:

Use parental controls on your iPhone, iPad, and iPod touch - Apple Support

If it's not disabled, then restart your iPhone before testing again:

Restart your iPhone, iPad, or iPod touch - Apple Support

Thanks for using the Apple Support Communities. Cheers!

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Air Drop not working in ios 10.2

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