usb-c charge cable
I have a usb-c charge cable with no mention of Apple or a serial number. Has something changed with the serialization of these cables?
MacBook Pro with Retina display, iOS 10.2
I have a usb-c charge cable with no mention of Apple or a serial number. Has something changed with the serialization of these cables?
MacBook Pro with Retina display, iOS 10.2
Same here. I just got a new late-2016 15" MacBook Pro in December 2016 (last month) and I was surprised when I heard that the USB-C charge cable that it came with was supposedly supposed to have a serial number on it to help users/customers distinguish which charge cable they should be using with the particular laptop model they have. It is apparently supposed to read: "Designed by Apple in California. Made in China [enter serial number here]." Apple had mentioned that it your cable says: "Designed by Apple in California. Made in China" but has no serial after that verbiage, that they'd replace the cable for free. Of course, as soon as hearing that, I went and checked my own USB-C charge cable (the one that came with the computer, brand new, right out of the box) and, to my surprise, not only does my cable NOT have a serial/model number, but it doesn't have ANY kind of writing or numbers on it whatsoever. It's just a regular, blank whitish-grey colored cable... Of course, the charging block has the whole "Designed by Apple...."and then a model number, but the cable is completely blank. So I'd be really interested to see if they changed up their policy on this as well. I checked around the internet and couldn't find anything about this topic, aside from the older issue discussing the serial numbers and replacement cables. Even Apple's website and support section do not address anything other than the cables with the writing on them and the fact that you are eligible for a new cable if it only says "Designed by Apple...etc" without the serial number, but no talk of what to do (or if it's normal) to not have ANY writing at all. However, so far everyone that I know who has purchased the newest MacBooks (late-2016) does not have any writing on their cables either, so I'm guessing this is normal/not a problem. And, let's not forget, this new wave of MacBooks is only a couple of months old, so maybe Apple is just a bit behind the ball with updating their information...?
@Grant - this is NOT about the recall, it is about what kind of cable you've got.
You NEED the serial number to tell if it's a 29w or an 87w cable\, like the OP said:
Find the right power adapter and cord for your Mac notebook - Apple Support
"
Make sure you're using the correct USB-C charge cable
You can verify that you're using the correct version of the Apple USB-C Charge Cable with your Mac notebook and its USB-C AC Adapter.
The cable's serial number is printed on its external housing, next to the words "Designed by Apple in California. Assembled in China."
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Apple published the following related to Lightning cables: Identify counterfeit or uncertified Lightning connector accessories - Apple Support but I am not sure what the policy is or was regarding other cables. The USB-C cable that came with my 2016 MacBook Pro has no serial number or other identification on it.
Here is a link to the recall. The writers are mathematical thinkers, and they deliberately say these are MacBook [the word Pro is not added here] Cables. So you should take this literally. MacBook Pro is a distinct and different product, and is not called out here.
http://www.apple.com/support/usbc-chargecable/
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(USB-C high-power cables have a chip inside them to tell the device that they are safe to carry high-voltage and high-current power levels without catching fire)
usb-c charge cable