usb-c charge cable

I have a usb-c charge cable with no mention of Apple or a serial number. Has something changed with the serialization of these cables?

MacBook Pro with Retina display, iOS 10.2

Posted on Jan 20, 2017 1:30 PM

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5 replies

Jan 31, 2017 7:45 PM in response to jandavis

Same here. I just got a new late-2016 15" MacBook Pro in December 2016 (last month) and I was surprised when I heard that the USB-C charge cable that it came with was supposedly supposed to have a serial number on it to help users/customers distinguish which charge cable they should be using with the particular laptop model they have. It is apparently supposed to read: "Designed by Apple in California. Made in China [enter serial number here]." Apple had mentioned that it your cable says: "Designed by Apple in California. Made in China" but has no serial after that verbiage, that they'd replace the cable for free. Of course, as soon as hearing that, I went and checked my own USB-C charge cable (the one that came with the computer, brand new, right out of the box) and, to my surprise, not only does my cable NOT have a serial/model number, but it doesn't have ANY kind of writing or numbers on it whatsoever. It's just a regular, blank whitish-grey colored cable... Of course, the charging block has the whole "Designed by Apple...."and then a model number, but the cable is completely blank. So I'd be really interested to see if they changed up their policy on this as well. I checked around the internet and couldn't find anything about this topic, aside from the older issue discussing the serial numbers and replacement cables. Even Apple's website and support section do not address anything other than the cables with the writing on them and the fact that you are eligible for a new cable if it only says "Designed by Apple...etc" without the serial number, but no talk of what to do (or if it's normal) to not have ANY writing at all. However, so far everyone that I know who has purchased the newest MacBooks (late-2016) does not have any writing on their cables either, so I'm guessing this is normal/not a problem. And, let's not forget, this new wave of MacBooks is only a couple of months old, so maybe Apple is just a bit behind the ball with updating their information...?

Mar 14, 2017 8:28 PM in response to Grant Bennet-Alder

@Grant - this is NOT about the recall, it is about what kind of cable you've got.

You NEED the serial number to tell if it's a 29w or an 87w cable\, like the OP said:

Find the right power adapter and cord for your Mac notebook - Apple Support


"

Make sure you're using the correct USB-C charge cable

You can verify that you're using the correct version of the Apple USB-C Charge Cable with your Mac notebook and its USB-C AC Adapter.

The cable's serial number is printed on its external housing, next to the words "Designed by Apple in California. Assembled in China."

User uploaded file

  • If the first three characters of the serial number are C4M or FL4, the cable is for use with the Apple 29W USB-C Power Adapter.
  • If the first three characters of the serial number are DLC or CTC, the cable is for use with the Apple 61W or 87W USB-C Power Adapter.

"

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usb-c charge cable

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