My iphone 5s says im using 11 GB when i know im barley using 2GB

iPhone 5S

IOS 10.0.1

Posted on Jan 20, 2017 7:53 PM

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6 replies

Apr 19, 2017 11:33 PM in response to sberman

Hi, I too have approx. the same situation with my 16GB5s. Looking up data usage,

it shows my oem factory e-mail program is using 3.17GB of "mystery data".

Phone always pops up the "Out of memory" popup sign. So I've pared down to bare bones. My e-mails are emptied out, all baskets emptied, no trash. Yet still,

Phone shows same 3.17GB of mystery data used. I've searched through everything but cannot find anything even remotely e-mail related that relates to the 3.17 and growing GB of mystery data.

Should I delete all e-mail related then re-download it? Reset the whole phone to oem specs? Thank you!

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My iphone 5s says im using 11 GB when i know im barley using 2GB

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