Factory Resetting a (previously) school owned iPad

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Level 1

20 points

Factory Resetting a (previously) school owned iPad

I factory reset my iPad 4 to sell online, it was previously a school iPad (but I graduated 2 years ago). After resetting it I tried to start it back up when it told me that I had to download the configuration from my old high school network. The problem is that 1: I don't want whoever I'm selling it to to have to deal with the school still being able to monitor them on the iPad and 2: I now live 400 miles away from that school and can't just drive down and have them fix this. I really hope there are some suggestions because otherwise the iPad is just a useless brick. I believe what it it's called is a DEP?

Posted on Jan 21, 2017 12:23 AM

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Answer 1

Jan 22, 2017 3:35 AM in response to mrc544

OK. I would recommend trying to get it into recovery mode, which might allow you to restore it using iTunes:

1) Turn your iPad off.

2) Press and hold down the home button.

3) Plug your iPad into your computer whilst iTunes is running.

4) Release the home button when you see the iTunes logo and a charging icon on your iPad screen.

5) Your iTunes window should have a button that says Restore Device. Click on that, and you are pretty much done!

Hope this helps.

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Answer 2

Jan 22, 2017 11:53 AM in response to mrc544

Hi

You need to contact the school they need to go to find my iPad on an

Apple device they have go to list of devices and remove the ipad you have.

Or you can do this if you the apple id & password in use at that time

Enter apple ID & password in itunes then go to find my iPad & remove from list

Then its ready for your apple ID .

Cheers

Brian

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Answer 3

Jan 21, 2017 5:42 AM in response to mrc544

Hi,

Just to confirm, have you restored the iPad using iTunes?

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Answer 4

mrc544 Author

Level 1

20 points

Jan 21, 2017 8:42 AM in response to Aaron R. Deb

No, I reset it through the settings app. The iPad for whatever reason won't connect to a computer but will charge. I was going to take it to get it fixed before selling it.

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Answer 5

rccharles

Level 6

13,037 points

Jan 22, 2017 7:15 PM in response to mrc544

I was going to take it to get it fixed before selling it.

I doubt it will be worth it to fix.

R

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