ANNOYING MACKEEPER TABS AND POPUP ADS

Hi there,


I bought a new MacBook, 3 weeks ago, all has been well and good.

Safari has also been good, as well as chrome, but as of recently, this whole "MacKeeper"....and many others is completely taking over my search engines etc, problems including:



- When clicking on links, my top sites tab shows up as well as the typical "MacKeeper" download page in another. I can only open links by pressing command to open in new tabs, however my top sites tab opens as well as the Mackeeper download page, along with it's fling annoying ads



Note that:


- I HAVE NOT downloaded anything to do with mackeeper, so uninstalling programs etc is unnecessary information - purely mackeeper tab and popup annoyances

- I have TRIED to 'restart' safari and remove cache, nothing works

- I have done the whole system preferences, privacy, remove all website data, and I remove but it just goes back on the list when I go through this process again

- Yes I have 'block popup ads' ticked


Can someone give me a solution to removing these popups with anything to do with zeobit.com and fling mackeeper which doesn't require me to read a long page of information? I'm about to smash my screen in here.

MacBook Pro with Retina display, macOS Sierra (10.12.2)

Posted on Jan 21, 2017 2:39 AM

Reply
19 replies

Jan 5, 2018 8:54 PM in response to dominic23

It seems obvious that this "Malwarebytes Anti-Malware for Mac" is just yet another virus.... Every search result on any search engine about how to remove mack keeper is just some garbage fake software designed to make you think youre doing the right thing when youre really just opening the door for more garbage.


Im not into conspiracies, but it feels like theres nothing to stop apple google and anyone else from hacking into my computer if for no other reason then to log keystrokes. Computers can be so useful to the point I feel I cant live without them but I'm certain I will never be happy with a single shred of technology in my life. HELP

Jan 21, 2017 3:15 AM in response to badran2017

1. Use Malwarebytes Anti-Malware for Mac to remove adware.


https://www.malwarebytes.org/antimalware/mac/

Download, install , open, and run it by clicking “Scan for Adware” button to remove adware.

Once done, quit Malwarebytes Anti-Malware.


2. Disable Extensions and test.


Safari > Preferences > Extensions

Select and disable all extensions and test.

Enable Extensions one by one and test.

To uninstall any extension, select it and click the “Uninstall” button.


3. Safari > Preferences > Search > Search engine:

Select your preferred search engine.


4. Visit the site you want it to be the Home page


Safari > Preferences > General > Homepage

Click the button “Set to Current Page” button.


5. Restart your Mac.

Jan 25, 2017 10:19 PM in response to tygb

This is kind of extreme but the ultimate way to get rid of MacKeeper (plus other annoying pop-ups) is to reformat the hard drive and then fresh reinstall the OS. If you already saved files/ software applications in external back-up drives (or cloud storage) then you should be fine. Even Time Machine could be infected if it was saving new files while MacKeeper was downloading. But if your Time Machine was turned off before downloading MacKeeper then it should only have files/ applications unaffected by MacKeeper. If you really wanna make sure MacKeeper is permanently gone, erase the hard drive and then reinstall the current OS. I got that crappy thing on my computer and it was the only way for me to get rid of it.

Jan 25, 2017 11:31 PM in response to Lion 2012

The best solution is to do a fresh installation & have a bootable pen drive having OSX in it .

But malwares do reside in system library & user library .


If you are expert removing malwares manually these folders are to be checked in .


In system library : click on go to folder & type /Library you will enter system library .

Search malware in these folders : caches , application support , Launch Agents , Launch Daemons , Priviledged Helper Tools , Start up items , preferences , Frameworks , input methods , internet plugins , extensions , receipts , scripting Additions .


In user library : click on go to go folder & type ~/Library

Application support , caches , applications , internet plugins , input methods , preferences , cookies , saved application state , Launch Agents , sometimes containers or group containers .


Then , click on go > computer > Macintosh HD > system > Library - Framework - malware will be in Framework .


But , if you are not able to find out malware manually use Etrecheck software that finds out the location , Name of malware in system library & user library , Also Malware bytes Anti - Malware for Mac is also a very good software & recommended .


Avoid viewing malicious websites , there is a battle between we Mac users & the creators of malware who are intended to add malware in various sites and we as innocent Mac users can catch malware in the system .

Jan 31, 2017 10:17 PM in response to tygb

Thank you very much for mentioning those anti-virus programs. I heard about those programs from other people but I wasn't really sure whether they will cause more unnecessary problems like Norton. I'm no expert when it comes to tracking down infected files and manually removing malwares. I once made a unintentional mistake by visiting a fake website with a similar domain name. But nothing really bad happened besides that pesky Mackeeper. But I always wanted to install free legit anti-virus programs and scan for viruses. A lot of people still believe Mac computers don't get viruses but I've seen several malware cases on CNET news. And it's scary knowing our computers can end up becoming part of the botnet or get infected with Trojan and other awful stuff.

Jan 31, 2017 11:42 PM in response to Lion 2012

I had a conversation in apple support with senior advisors regarding viruses in Mac computers , as they said many people ask can a Mac computer catch virus , so answers from them were almost no .

But installing & scanning the system with anti - virus is not recommended as it can delete important system files, either you run malware bytes or remove them manually .

Feb 1, 2017 7:46 AM in response to tygb

That's why I've been avoiding Norton, AVG and others since I heard they do more damages to OS X. And several Genius Bar employees didn't recommend installing an anti-virus program. But it seems Sophos Home, Etrecheck and Malwarebytes Anti-Malware for Mac seem to be recommended among people in this Apple community. Is installing Etrecheck or Malwarebytes ok for MBP's system? I've seen several friends getting their MBPs slowing down because of Norton (and even Windows PC people don't like it). I didn't do any virus scan but after my professor went through her malware lecture it's making me a bit anxious.

Jun 3, 2017 12:28 PM in response to badran2017

I add lines into my hosts file for MacKeeper related websites... Then they just show a blank page.


127.0.0.1zeobit.com
127.0.0.1mackeeper.com
127.0.0.1mackeeperapp.mackeeper.com
127.0.0.1mackeeperapp2.mackeeper.com
127.0.0.1mackeeperapp3.mackeeper.com
127.0.0.1www.mackeeper.com
127.0.0.1maccleanersecurity.com
127.0.0.1trustedmaccleaner.com
127.0.0.1macleaner.work
127.0.0.1fastfixing.tech
127.0.0.1viid.me
127.0.0.1slowmacfaster.trade


I keep adding their pages if a new one pops up.

Jun 21, 2017 10:35 AM in response to badran2017

i had this problem, in my case i had a process called bilirubinemia (users/your_name_user/Library/bilirubinemia); i reviewed the process in textedit and this process validates if you are using safari or chrome and call an aleatory web page (zeobit.com, macleaner.work, fastfixing.tech, mackeeperapp.mackeeper.com, etc) that redirects you to MacKeeper; my solution was delete the folder bilirubinemia.

Jan 6, 2018 3:10 AM in response to q-4-4-4-4

q-4-4-4-4 wrote:


It seems obvious that this "Malwarebytes Anti-Malware for Mac" is just yet another virus..... HELP

I respectfully disagree with this opinion.


I recommend this Adware and Malware removal apps/tools based on my own experience.

I have been doing this for last 3 years.

I always do test run these apps on this Mac and yet to find a problem with these apps.

Once there was a bad fake report/ post about it, only once.

Upon questioning further, the post was removed.


These apps do phone home to check for updates or crosscheck against the database/whitelist/blacklist of malware.

I, as a user, cannot setup and maintain such a test facility.

These adware/malware vendors mimic Apple file naming conventions.

That makes it very hard to post the file name and it's location for manual removal.



Due diligence and prudence are necessary when dealing with third party apps.

If you have any concern about the safety of these apps, please refrain from using it.

But hundreds of fellow Mac users have followed my suggestion and in most cases resolved the issue they were having.


Best.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ANNOYING MACKEEPER TABS AND POPUP ADS

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