Power Ink Flush?? Epson ET-2550

Question

Level 1

8 points

Power Ink Flush?? Epson ET-2550

Pages are not printing completely with colors streaked etc. I have tied several times to clean print heads with no improvement. Epson recommends doing a power in flush but that option is not available. Any ideas how I can achieve this??

- Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar and select Printer Settings. Then click the Maintenance tab.
- OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
Click the Power Ink Flushing button. You see a window like this:
Follow the on-screen instructions.
When you finish the Power Ink Flushing, turn off the product and wait at least 12 hours before printing.
Print a document and check the print quality. If the print quality did not improve, contact Epson for support.

MacBook Pro (15-inch, Late 2016), macOS Sierra (10.12.2)

Posted on Jan 21, 2017 1:12 PM

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Answer 1

jgrottis

Level 1

4 points

Oct 2, 2017 12:14 PM in response to BrianKelly

Make sure you install the print driver from the epson website. If your printer is installed with just the airprint driver you won't have any utility options

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Answer 2

Dec 7, 2017 8:43 PM in response to uk1bigblue

Had a similar problem with my Epson ET-2650 and, like you, could not find the Power Ink Flushing Utility (Windows 10).

I just kept repeating the Clean Head and Nozzle Check options on the printer LED interface. The nozzle checks slowly improved and after 10 cycles of this finally started printing all the colors clearly.

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Answer 3

Jan 7, 2018 8:20 AM in response to LucyLou2

I was having the same issue and found this discussion when searching for a solution.

After a bit of trial and error, I figured out that the printer utility is only accessible if you use the IP printer driver instead of bonjour (not sure if I've got the technical phrasing correct here). When I added the additional driver, there were a number of printer specific options exactly where it was indicated.

I hope that helps someone.

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Answer 4

LucyLou2

Level 1

6 points

Nov 7, 2017 8:30 AM in response to uk1bigblue

The problem that I have with this answer is that there is NO utility option visible. I've uninstalled and re-installed the drivers with no luck. Did you find a work-around for this?

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Answer 5

LucyLou2

Level 1

6 points

Nov 7, 2017 8:32 AM in response to jgrottis

I did as you suggested. Still no luck. The utility is not visible.

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Answer 6

KiltedTim

Level 10

231,362 points

Nov 7, 2017 8:32 AM in response to LucyLou2

What did Epson tell you when you called them?

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Answer 7

sberman

Level 10

275,248 points

Jan 21, 2017 2:58 PM in response to uk1bigblue

uk1bigblue wrote:

Epson recommends doing a power in flush but that option is not available.

We are left to assume a whole lot about "that option is not available".

Did you mean:

"I selected my product as the instructions indicate, then selected 'Options & Supplies', then 'Utility', followed by 'Open Printer Utility'. I saw assorted options there, but 'Power Ink Flushing' was not one of these options. Here are the options I did see ..."

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Answer 8

KiltedTim

Level 10

231,362 points

Jan 21, 2017 1:58 PM in response to uk1bigblue

Ask epson.

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Answer 9

Aug 17, 2017 6:53 AM in response to sberman

The entire utility is fiction--it does not exist on Windows or Mac.

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